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Work Background
Exo MindsetSAFe Agile Coach / Senior Project Manager
Sep. 2023Argentina• Daily collab/negotiating with Product team to plan upcoming implementations into our EdTech platform.
• Playing two roles simultaneously (SAFe Agile Coach and SAFe Program Manager) managing/mentoring team of 24 members (Devs, QAs, SAs) to implement 30+ sales enhancements forecasting growth around 15% above target.
• Started early January/24, along with my Team, complete internal process update based on Lean and Agile principles where 95% of previous process have been changed, resulting increase of 25% time-to-market deliveries.
ADM InteractiveSenior Agile Project Manager
Aug. 2022 - Jul. 2023Estonia• Led a multidisciplinary global team composed of more than 70 professionals, including developers, QAS, UX/UI designers, and solution architects in the areas of projects and products to provide annual support for the Black Friday event that resulted in a significant increase of more than US$ 1 million in online sales.
• Coordinated the deployment of a product update using the SAP platform, resulting in savings of
approximately US$ 0.5 million.
• Defined and managed the scope, objectives, budget, schedule, quality, execution, and mitigation of risks.
• Managed stakeholders and kick-off meetings.
• Tools: Jira, Confluence, Slack, Zoom, Miro, Kanban and SharePoint.
AmdocsSenior Agile Project Manager
Jan. 2022 - Aug. 2022São Paulo, São Paulo, Brasil• Managed a global team with more than 100 professionals, including developers, quality analysts, UX/UI designers, and solution architects for delivering monthly SAP releases and SAP Basis resources, reducing the original delivery cycle from 3 years to 6 months.
• Implemented a restructuring in the documentation repository that resulted in a 90% reduction in tracking time, reducing the average from 10 minutes to 1 minute.
• Spearheaded the successful execution of a complex product update for the client Comcast part of a multimillion project.
• Defined the project’s scope, targets, budget, schedule, quality standards, and execution plan.
• Increased product efficiency by 50%, providing substantial savings of US$ 0.5 million.
• Tools: Jira, Confluence, Slack, Zoom, Miro, Kanban and SharePoint.
Semantix BrasilSenior Agile Project Manager
Apr. 2021 - Dec. 2021Greater São Paulo Area• Managed more than 300 professionals on several teams allocated to different clients.
• Led a simultaneous delivery of 7 projects with a total budget of US$ 0.5 million that resulted in an 80% increase in revenues and savings of US$ 100,000.
• Led project implementations and technical features involving technologies such as Big Data, SAP, Machine Learning, AWS, Outsystems, and Microservices resulting in a 15% increase in sales.
• Defined product requirements, managed backlogs, and effectively collaborated with stakeholders to ensure that the product accurately met customer needs.
• Tools: Azure DevOps, Slack, Zoom, Miro, Kanban, SharePoint and Trello.
Anheuser-Busch InBevSenior Agile Project Manager
May. 2018 - Apr. 2021Jaguariúna, São Paulo, Brazil• Managed complex scale projects involving teams with more than 15,000 employees in order to optimize human resources operations on a global scale.
• Implemented more than 50 automation projects focused on security and compliance.
• Served as an interface with automation experts and business areas for creating bots designed to automate critical manual tasks for the audit department using technologies such as SAP, AWS, and Outsystems.
• Delivered 30 RPA bots in 6 months, promoting an 85% operational efficiency, 25% OPEX reduction, and ensured a 100% compliance rate in internal and external audits.
• Defined product requirements, managed the backlog, and collaborated with stakeholders.
• Led the troubleshooting efforts with SAP HR ERP issues, including project management initiatives and implementation of legal requirements.
• Led 3 multimillion-dollar projects with module implementation in SAP HR ERP, increasing operational
efficiency by 70%, reducing OPEX by 85%, and generating savings of US$ 10.5 million.
• Tools: Automation Anywhere, SAP, AWS, Azure DevOps, Slack, Zoom, Miro, Kanban, SharePoint and Trello.
Robert Bosch GmbHIT Information Security Analyst / SAP Basis Analyst / Project Manager
Oct. 2011 - Apr. 2014Campinas, São Paulo, Brazil• Team leader from big multiskilled team focused on Security and Compliance initiatives on the company and also point of contact for IT demands.
• Played SAP Basis Admin role for half-year and Project manager role for 1 year.
• Rolled out Security and Compliance awareness program covering all Brazilian plants (+30k employees) including updated version from Security and Compliance user manual consumed by all Bosch plants worldwide.
Tetra Pak BrazilSAP Basis Admin
Oct. 2010 - Sep. 2011Monte Mor, São Paulo, Brazil• Complete SAP Basis support to users from company including creation and maintenance of processes and procedures as well as managing technical project.
• 3 Multi-millionaire projects delivered in 9 months including updated user manual translated by me in Portuguese, Spanish and English.
IBMService Desk Analyst
Dec. 2007 - Sep. 2010Hortolandia, São Paulo, Brazil• Providing service desk and ERP SAP Basis complete support including documentation and processes maintenance.
• Top 1 ticket dispatcher from my team including user support plus process documentation. Learned ERP SAP Basis in 1 week.
FoxconnService Desk Agent
Jun. 2007 - Nov. 2007Indaiatuba, São Paulo, Brazil• Responsible for complete support to shop floor users and equipments.
• Implemented 2 new shopfloors set up to support incoming 2 new products released by company.
Robert Bosch GmbHIT Information Security Analyst Junior
Jan. 2004 - Dec. 2006Campinas, São Paulo, Brazil• Starting as intern later being promoted to IT Information Security Analyst junior assigned to support process implementations related to Audit.
• Became first official bilingual information security analyst from my department and hosted/supported multiple colleagues from oversees locations.
Magneti Marelli BrazilService Desk Agent Junior
Jan. 1999 - Dec. 2003Hortolandia, São Paulo, Brazil• Provide support to users as well as understanding overall concepts of my duty on daily basis.
• High rate of ticket resolved within SLA and learning on my first job opportunity.
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