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Work Background
FlipkartStrategy and Programs
Dec. 2024
UnacademyDirector, Unacademy Centres
Jul. 2023 - Jul. 2025Bengaluru, Karnataka, India- Running important programs for UA Centres business such as setup of the Outcomes pod, improvement in Learner NPS
- Creation of reports and dashboards for senior leadership
- Conceptualisation of new products to increase Revenue and Average Order Value
- Launch of new traction products to increase top of funnel
UnacademyDirector, Online Business
Jan. 2023 - Jul. 2023Bengaluru, Karnataka, India- Managing the P&L of 3 business lines of the Online Test Preparation Vertical
- Grew the YouTube distribution and brand presence of the Business Lines by establishing new channels and onboarding new creators
- Improved margins of the business lines by cutting inefficient costs while maintaining topline
- Grew monthly leads by deploying new traction products, improving digital marketing ROIs, and creation of SEO optimised pages
- Revamped the offering by introducing new features and products for paid learners
UnacademyDirector, Programs
Aug. 2021 - Dec. 2022Bengaluru, Karnataka, India- Co-creating strategies to grow Unacademy Online Business
- Identifying Gaps in Learner Experience and Product features
- Creation of a Product Roadmap to drive Growth and improve User Experience
- Program Management of key feature rollouts to ensure timeliness of rollout and success
- Growing Top of the Funnel on YouTube. Increased views of Unacademy's Business Educator YouTube Channels by 3X in 5 months
UnacademyAssociate Director
Nov. 2020 - Aug. 2021Bengaluru, Karnataka, IndiaIdentified, designed & implemented strategic initiatives to improve org. performance Achievements so far:
- Achieved 20% improvement in talktime within 1 month
- Increased capacity by 17% within 1 month
- Increased revenue by 25% within 1 month
Bain & CompanyConsultant
Jul. 2019 - Oct. 2020IndiaLed independent workstreams & played client facing roles to develop forward-looking strategies, support implementation & drive impact on top & bottom-line
Led performance-improvement projects across consumer & manufacturing companies to improve employee productivity, cost of production & hence drive bottomline impact Growth strategy for multinational consumer financial products company
• Created 10-year growth strategy for financial services company to tap into evolving market dynamics, address revenue pools of $500M+ within next 10 years Performance improvement project for consumer tech startup (Multiple geographies)
China growth strategy & performance improvement
• Re-designed global org performance management system & compensation system
• Identified & aligned performance improvement opportunities in client’s global contact center operations to drive 60% cost savings over a period of 1 year
Bain & CompanySenior Associate Consultant
Jul. 2018 - Jun. 2019IndiaHeadlines
Played client facing roles in consumer focused companies to develop forward-looking strategies, support implementation & drive impact on top & bottom-line
Conducted due-diligence to evaluate target strengths & weaknesses, stakeholder NPS & value creation opportunities Growth strategy for multinational consumer products firm • Created strategy blueprint to grow revenue by 3X over 5 years
• Defined portfolio strategy to tap into emerging consumer preferences and growth segments • Identified new product introductions, product extensions necessary to increase market share from 5% to ~10% over 5 years
• Designed consumer out-reach & media strategy, projected required spends for key brands expected to drive growth • Created RTM strategy- Identified key focus territories over next 5 years, required store expansions, merchandising spends & counter share targets to achieve revenue goals Due diligence for disruptive Agri-supply chain startup in India
• Conducted supplier NPS study for disruptive agri supply chain startup to evaluate sustainability of its supply chain practices
• Diagnosed supply chain capabilities & readiness to ensure quality at right price of product, flexibility of supply chain infra to adjust to dynamic supply patterns & ability to create exclusive long term ties with suppliers
• Identified & prioritized 2 value creation opportunities targeting billion dollar revenue pools (All-India) for the firm basis supply chain capabilities Due diligence for India focused contact center
• Diagnosed structural advantages in India for contact center operations (Labor force availability, cost of doing business etc.) vs other contact center locations
• Benchmarked offerings for 10 India-based contact centers vs target offerings to identify gaps
Bain & CompanyAssociate Consultant
Jul. 2017 - Jun. 2018IndiaHeadlines
Played client facing roles in consumer focused companies to develop forward-looking strategies, support implementation & drive impact on top & bottom-line Strategy creation & implementation for leading domestic consumer products company • Led workstream focused on defining & implementing strategy for primary business segment of a domestic CPG player (80%+ contribution to revenue, 90%+ contribution to profit)
• Revamped pricing & portfolio strategy to identify growth drivers for 30% gross margin growth over 2 years, and defined strategy for 17% further growth over the next year
• Created POV for brand revival strategy, identified product improvements & new introductions in line with industry developments & changing consumer preferences- New brand contribution to gross margin increased from 10 to 18% in 2 years
• Co-led microbattle team of 50+ frontline employees, to drive on-ground implementation of 5+ dealer, retailer & consumer facing projects: Managed investments of INR 10 Cr+ to drive gross margin impact of INR 30 Cr+
• Identified & drove discussions on long term (10 Year+) strategy & Engine-2 opportunities
Avendus CapitalDigital & Technology Team
Apr. 2016 - Jun. 2016Mumbai Area, IndiaSector scans for IoT & Travel Tech Aggregator industries
Created forward-looking POV of IoT globally & in India, with focus on Industrial IoT & Home Automation Benchmarked 20+ upcoming travel tech aggregators in India, across cab aggregators, ride sharing & bike aggregator platforms
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