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Work Background
Mercor IntelligenceIndependent Contractor
Jul. 2025Provide HR subject matter expertise to support the development and refinement of AI-driven models, ensuring alignment with real-world HR practices and compliance standards.
VelocityHR, LLCFounder & Principal Consultant
Jul. 2025Fractional HR leadership providing compliance-driven, people-centered support without full-time overhead.
• Serve as an on-demand HR partner for organizations navigating growth, restructuring, or leadership transition, with expertise in multi-state labor compliance, HR audits, SOP development, employee lifecycle management, and HRIS optimization.
• Support benefits administration, 401(k) plan compliance, vendor evaluation, and HR systems implementation.
• Advise business owners and leadership teams on employee relations, performance management, investigations, and risk mitigation.
• Deliver HR compliance audits, multi-state handbook development, policy creation, and HR infrastructure design for growing businesses.
• Provide fractional HR and compliance consulting services to small and mid-sized organizations across multiple U.S. states.
• Review and validate AI-generated HR content, including policies, handbooks, and job descriptions, ensuring accuracy, multi-state compliance, and alignment with business operations while mitigating organizational risk.
• Advise business leaders on the appropriate use of AI in HR processes, including policy development, hiring workflows, and employee communications, ensuring responsible and compliant implementation.
Always Fresh Farms Human Resources Manager
Jun. 2021 - Sep. 2025• Built and scaled HR infrastructure across nine related entities and eight states, including 20+ company-wide policies and comprehensive bilingual employee handbooks.
• Led full-cycle recruitment, onboarding, and workforce planning for 200+ employees and temporary workers; standardized hiring, interview, and onboarding processes.
• Administered multi-state payroll, timekeeping, PTO audits, and wage compliance; managed staffing agency relationships and payroll vendor partnerships.
• Managed benefits administration and renewals (medical, ancillary, and 401(k)), resolved billing discrepancies, and supported employee education.
• Advised leadership on employee relations, investigations, performance management, FMLA/unpaid leave, and exempt/non-exempt classification.
• Oversaw OSHA compliance, workers’ compensation claims, safety training, and return-to-work coordination.
• Implemented HR systems, document management, performance tools, and security/access controls in partnership with third-party IT providers.
• Supported executives with compensation benchmarking, overtime reduction strategies, and organizational change initiatives.
GEICOHR Compliance Specialist
Mar. 2019 - Jun. 2021Lakeland, Florida Area• Directly supported Service Vice President by preparing documentation, coordinating meetings, and leading unemployment hearings • Managed compliance and employee relations, advising management on correcting poor performance, mitigating associate misconduct, and retaining top talent
• Conduct investigations around employee complaints and reports from the company ethics line
• Advise management team using HR best practices to effectively resolve employee inquiries, appeals, and concerns • Trained various teams on HR processes and software to self-service general resource and submit reports, such as corrective action plans for associates
GEICOSenior Hiring Specialist
Dec. 2014 - Mar. 2019Lakeland, Florida Area• Coordinated and interviewed candidates using both behavioral and competency-based interview methods via phone, video, and in person
• Managed the hiring process for various teams, educating managers on hiring procedures and utilizing HRIS software to post and monitor positions and talent pools, tracking fallout
GeicoSenior Hiring Specialist
Dec. 2014 - Mar. 2019Lakeland, Florida Area• Coordinated and interviewed candidates using both behavioral and competency-based interview methods via phone, video, and in person
• Managed the hiring process for various teams, educating managers on hiring procedures and utilizing HRIS software to post and monitor positions and talent pools, tracking fallout
GEICOHiring Coordinator
Jun. 2014 - Dec. 2014Lakeland, Florida Area• Managed pre-screen and basic skills testing for Florida auto damage adjusters
• Developed and proctored remote testing via WebEx
• Scheduled candidate interviews with regional managers
• Facilitated new hire paperwork
GEICOClaims
May. 2012 - Jun. 2014• Empathized and assisted customers who have been involved in an accident, taking on average 25 - 50 calls per day in a call center environment
• Verified accident facts, determined GEICO's liability and made decisions regarding claim payments
• Provided insurance information and initiated auto repair process for policy holders and claimants
RaceTrac PetroleumCo Manager
Aug. 2009 - May. 2012• Supported daily operations by managing teams of up to twenty associates, motivating them to exceed sales and customer service goals • Developed employees by using positive reinforcement and by modeling an exemplary work ethic
• Managed executive level reporting, delivering daily reports
• Maintained vendor relationships and accountability
TriCorp Enterprises, Ltd dba TGIFridays Shift Coordinator-Quality Team Lead Coach, Trainer
Aug. 2008 - Aug. 2009Creve Coeur, Missouri, United States• Managed operations during lapses in coverage
• Trained and coached all new and existing staff on POS systems and software, restaurant operations and food service best practices
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