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Work Background
CashfeedCo-Founder
Feb. 2025 - Jul. 2025Ghent, Flemish Region, BelgiumMissing invoices, double payments, long lists of todo's from your accountant? Cashfeed is the only fully automated financial admin tool for businesses - receiving and sending invoices, approvals, reconciliation and payments. Get instantly connected to the PEPPOL network through a simple onboarding process and start saving time using Cashfeed!
Voka Oost-VlaanderenProjectcoördinator Innovatie & ondernemerschap
May. 2022 - Feb. 2025Ghent, Flemish Region, BelgiumVoka, the Flemish Network of Enterprises, is the largest and most dynamic business network in Flanders. We represent the interests of businesses at the highest level. Together, we work to create an optimal framework for entrepreneurship and growth, enabling businesses to operate freely and succeed. Together, we venture and grow.
SB Projects bvbaOperations Manager
Sep. 2018 - Sep. 2021GrimbergenAs an operations manager, I was responsible for the day-to-day management of the company. I evaluated the operational matters within the organisation and suggested and implemented improvements where necessary. Within SB Projects, which is a small fast growing company, my role was both managing and executive. My main responsibilities were to: -Manage the daily operations
-Manage the HR operations
-Determin the strategy and its roll-out together with the owner -Lead change processes (Planning, Sales and HR processes)
-Manage the sales and project team in order to achieve the objectives
-Monitor the quality of service and improving the customer journey
-Implement the internal software tools and coache the employees in its adoption
-Strengthen the partnerships with our stakeholders -Resolve all kind of stakeholder issues
-Manage the online/offline marketing
EBBC Belgium - Entrepreneurial Business Book ClubMember
Jul. 2018 - Jul. 2023Gent, Vlaanderen, BelgiëEBBC, Entrepreneurial Business Book Club, is all about self-education. The secret recipe is based on curated content combined with peer-to-peer learning. The best thing about being an EBBC member is to get a chance to discuss the most interesting books and topical issues with ambitious, entrepreneurial and enthusiastic, growth-minded people.
SB Projects bvbaProject Manager
Sep. 2017 - Sep. 2018Grimbergen, Flanders, BelgiumMy job consisted mainly of developing the organisation together with the owner into a company with a turnover of more than 1M euro. I fulfilled a full scope role with a strong focus on sales and project management. Furthermore, my role entailed the optimisation of the work flow in a fast-growing company. My main responsibilities were to: - Advise customers on their building plans - Generate business B2B and B2C
- Manage projects from start to finish
- Implement online and offline marketing and managing the website - Strengthen the ties with the suppliers and negotiating better conditions
- Manage the invoicing together with the accounting firm - Resolve customer issues - Advise the owner of the company on how to improve internal processes - Manage the process of opening a showroom
- Support the organisation in the transition to a private limited company
- Organise company events
- A lot of ad-hoc tasks that are part of the culture of a fast-growing small organisation
SB ProjectsProject Manager
Sep. 2017 - Sep. 2018Grimbergen, Flanders, BelgiumMy job consisted mainly of developing the organisation together with the owner into a company with a turnover of more than 1M euro. I fulfilled a full scope role with a strong focus on sales and project management. Furthermore, my role entailed the optimisation of the work flow in a fast-growing company. My main responsibilities were to: - Advise customers on their building plans - Generate business B2B and B2C - Manage projects from start to finish - Implement online and offline marketing and managing the website - Strengthen the ties with the suppliers and negotiating better conditions - Manage the invoicing together with the accounting firm - Resolve customer issues - Advise the owner of the company on how to improve internal processes - Manage the process of opening a showroom - Support the organisation in the transition to a private limited company - Organise company events - A lot of ad-hoc tasks that are part of the culture of a fast-growing small organisation
CriteoAccount Strategist Benelux
Aug. 2016 - Aug. 2017Barcelona Area, SpainAs a Benelux account strategist at Criteo, I: -Provided advisory account management to medium- sized advertisers in line with Criteo’s SLAs;
-Grew revenue and optimized accounts to improve performance for the client;
-Developed and maintained strong partnerships with clients at all levels from Traffic Manager to CMO;
-Guided on client’s digital strategy and educated advertisers on Criteo’s technology across channels and devices;
-Optimized accounts to improve performance and identified growth opportunities. Provided consultative guidance on contextual market challenges and recommended solutions to overcome those;
-Analysed a wide range of performance metrics and KPI’s. Provided dedicated reporting and insights to my clients in line with the SLAs;
-Used a consultative approach to upsell new solutions, that are tailored to client's short and medium term business plans;
-Worked collaboratively with technical solutions, creative services, data science and other internal teams to ensure excellent client service and mutual team alignment.
-Trained newcomers as part of the Criteo onboarding program
CriteoSales Manager Benelux
Jul. 2015 - Jul. 2016Barcelona Area, SpainCriteo is a global technology company that powers the world’s marketers and media owners with trusted and impactful advertising through our world-leading Commerce Media Platform, a suite of products that activates the world’s largest set of commerce data to drive better commerce outcomes. Located in the EMEA headquarters in Barcelona, I: -Managed the entire sales process from the first lead contact to closing the deal in the Benelux market;
-Converted leads (SMEs) and created new opportunities leveraging the most advanced technology tools and sales techniques;
-Planned and executed strategies and tactics to consistently hit Revenue and margin targets (RexT);
-Conducted cold-calls, video calls, customer visits and trade fair visits to pitch the Criteo products and build personal relationships with the potential clients;
-Used tools like Salesforce CRM and LinkedIn Sales Navigator to increase volume and maximize my conversion rate;
-Built great relationships with all the internal stakeholders that operated with me: marketing, legal, technical, account managers, product specialists and more.
ZendeskEnterprise Business Development EMEA
Mar. 2015 - Jul. 2015Dublin, IrelandLocated in the EMEA headquarters in Dublin, I: -Drove new business and delivered on the strategy for the BENELUX region;
-Ran an outbound pipeline of leads and provided top class customer experience;
-Used innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers;
-Generated high-value pipeline through both strategic and targeted prospecting into Enterprise businesses;
-Gave product demos to potential clients;
-Achieved quarterly targets and metrics.
ZendeskBusiness Development Representative
Aug. 2013 - Feb. 2015Dublin, IrelandZendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Located in the EMEA headquarters in Dublin, I: -Drove new business and delivered on the strategy for the BENELUX region;
-Ran a busy inbound pipeline of leads and provided top class customer experience;
-Used innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers;
-Generated high-value pipeline through both strategic and targeted prospecting into SME businesses;
-Gave product demos to potential clients;
-Achieved quarterly targets and metrics.
OracleCustomer Intelligence Representative
Mar. 2013 - Jul. 2013Dublin, IrelandOracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 430,000 customers - including 100 of the Fortune 100 - representing a variety of sizes and industries in more than 175 countries around the globe. Located in the EMEA headquarters in Dublin, I: - Gathered customer information through outbound campaigns on the Benelux market;
- Consulted with potential customers (mainly with CIO, CFO, CMO, HR and managers) to ascertain their key business issues and identify solutions for these issues;
- Captured essential IT infrastructure and potential business opportunities;
- Met required targets;
- Built and developed relationships with key stakeholders;
- Coordinated and supported Marketing & Sales teams to give a better and valuable service to the customers;
- Identified and qualified business opportunities for the business development team.
Mercedes-Benz BelgiumInformant
Jan. 2013 - Jan. 2013Brussels Area, BelgiumMotor Show 2013 Informant for Mercedes-Benz. Lead generation. Overachieved on targets.
Stoopen&MeeûsCommercial Representative
Feb. 2012 - Mar. 2012Istanbul, TurkeyINISOL annually organizes a trade mission to an emerging economy. During this three week mission, a group of around twenty graduating students individually perform a specific assignment for participating companies under direct academic supervision. I took part in the trade mission to Istanbul, Turkey in 2012. I deducted market research and pitched Stoopen&Meeûs (http://www.stoopen-meeus.com/) to potential distributors. My report laid the foundation for its first Turkish export partnerships. Procedure: -Found each student a participating company; -Wrote an inception report consisting all the preparatory research that had to be done 2 to 3 months in advance of the trade mission
-Conducted an intense market research with the goal to find potential distributors for Stoopen&Meeûs.
Vrije Universiteit BrusselTechnological Business Development project member
Sep. 2011 - Jun. 2012Brussels Area, BelgiumIn collaboration with 2 fellow students, I mapped out the ecosystem and made a business model of a possible spin off company for the Vrije Universiteit Brussel in the telemedicine, eHealth sector.
AkzoNobelAssistant Project Manager
Aug. 2011 - Aug. 2011Brussels Area, BelgiumAs an assistant project manager, I supported the project manager for a month in developing an internationally used B2B app.
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