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Work Background
United AirlinesFlight Attendant
Oct. 2024Denver, Colorado, United StatesHigh-energy, reliable and safety-conscious flight attendant valued for outgoing personality, multitasking strengths and calmness under pressure. Employed for the world’s largest airline, which is a Fortune 500 company. Highlights/daily tasks include:
• Actively certified with the Federal Aviation Administration (FAA Airmen Certification).
• Completed United’s 6.5 week Flight Attendant Training Program relating to mechanical and safety equipment in adherence to FAA and company regulations, including: Land and water evacuations, medical emergencies, first aid, security procedures and usage/operation of medical and safety equipment.
• Pass continuing United Airlines aircraft qualification training on mainline United Airlines aircraft including: Boeing 737, 757, 767, 777, and 787, as well as Airbus 319, 320, and 321.
• Demonstrates emergency equipment and procedures to passengers and conduct Federal Aviation Regulation cabin safety checks prior to departure.
• Certified in First Aid, CPR (adult and child), and Automatic External Defibrillators (AED).
• Ensures satisfactory flight experience through serving food and beverages, answering passenger questions, providing excellent customer service, and attending to passengers in distress or requiring special assistance.
Monarch E & S Insurance Services, A Division of SPG Insurance Solutions, LLC.Personal Lines Underwriter
Jun. 2023 - Oct. 2024Denver Metropolitan AreaWorked as a Personal Lines Underwriter for high-risk Homeowners and Liability (P&C) Insurance in the state of California while growing business in the state of Colorado. Highlights/daily tasks included:
• Active Property & Casualty license (State of Colorado).
• Quoted a high volume of new business quotes in a timely manner each day.
• Understanding of over 10 insurance carriers and their appetite to strategically place the risk with the best carrier. Also familiar with how to use each portal and self-rate in order to have a faster turnaround time for sending quotes to clients.
• Prepared renewal quotes for contract and brokerage policies.
• Assisted with remarketing non-renewed policies.
• Marketed to active and prospective insurance agents via phone calls and set up video meetings to grow premium.
• Answered incoming phone calls from agents and insureds so I had quick knowledge for the market and industry trends.
Burns & WilcoxAssociate Underwriter
Mar. 2022 - Jun. 2023Centennial, COPromoted to Associate Underwriter in March 2022. I specialize in Excess & Surplus lines markets for Personal Lines Property & Casualty. A few key highlights/daily tasks include:
• Active Property & Casualty license (State of Colorado).
• Quoted and prepared renewal quotes for contract and brokerage policies.
• Prepared, reviewed and issued renewals and new business policies.
• Prepared binders, processes and invoices policies and endorsements as well as other policy changes under deadlines.
• Resolved any questions/issues submitted by agents, carriers and brokers.
Burns & WilcoxAssistant Underwriter
Mar. 2019 - Mar. 2022Centennial, Colorado, United StatesPersonal Lines assistant underwriter for the largest independent insurance wholesaler, for the largest book of business in our Denver office. I specialized in Excess & Surplus lines markets for Personal Lines Property & Casualty. Highlights/daily tasks included:
• Quoted, analyzed and processed complex policy changes and endorsements.
• Reviewed correspondence, records, and reports and responded to client requests.
• Logged applications, prepared binders, processed and invoiced policies and endorsements as well as other policy changes under deadlines.
• Resolved any questions/issues submitted by agents/brokers.
• Prepared, reviewed and issued renewals and new business policies.
• Was awarded the 2020 “Task Ninja” award for completing most tasks in Denver office.
AllstateInside Liability Adjuster
Dec. 2017 - Mar. 2019Lone Tree, COAnalytically-minded Claims Adjuster skilled in customer service while providing quick resolutions to claims. Investigate and determine liability claims for personal auto vehicles insured through Allstate and claimants. Highlights/daily tasks include:
• Delivered exceptional customer service for Fortune 100 company
• Applied independent work ethic while interviewing drivers and witnesses, examined claims for fault, and consulted with policyholders for procedures for settlement.
• Investigated accident scenes, photos, ordered police reports, set up vehicle inspections, and paid customers for auto damages while ensuring that all results complied with local, state and federal guidelines.
NOAH'S Event VenueEvent Venue Director
Jan. 2017 - Apr. 2017Greater Omaha AreaManaged the Omaha location and ensured it met and exceeded all sales goals. Also managed the day-to-day operations of the venue along with all events (weddings, special events, and corporate events). A few key highlights/daily tasks include:
• Oversaw operations of the building including,: employee hiring, scheduling, maintenance, sales, marketing and events.
• Created client contracts, event layouts, built timelines, and managed event logistics.
• Developed and implemented strategies to attract event bookings. • Sourced new leads by networking, canvassing, marketing and utilizing social media platforms.
The Knot WorldwideStrategy Specialist / Account Manager
Jan. 2015 - Dec. 2016Greater Omaha AreaMarketed, sold and designed online advertisements for the world’s largest wedding network. Account Manager for 1,700 professional business vendors while educated members on the best B2B marketing tips for success. Created and edited business contracts while upselling, promoting products and closing sales. Notable achievements:
• Awarded “XO Group Superstar” award for Q4 (2015) and Q1 (2016) for exceeding work expectations.
• Key speaker of the Bridal Extravaganza Bridal Show (Atlanta, GA).
• 100% customer satisfaction rating every quarter while employed.
Walt Disney WorldIntern
Aug. 2014 - Jan. 2015Orlando, Florida• Delivered exceptional guest service daily in Fortune 100 company
• Worked with multi-dimensional team that impacts the safety of over 8,000 worldwide guests per day while achieving numerous team and individual awards
• Participated in several professional classes and seminars with Disney, including Disney’s Fairytale Weddings Disney College Program The Disney College Program is a U.S. national internship program operated by The Walt Disney Company, located at the Walt Disney World Resort and the Disneyland Resort. The Disney College Program recruits students and all majors for a semester-long paid internship program working at the Walt Disney World Resort. The Walt Disney World Resort, informally known as Walt Disney World or simply Disney World or shortly WDW, is an entertainment complex in Bay Lake, Florida, near Orlando, Florida and is the flagship of Disney's worldwide theme park empire. The resort opened on October 1, 1971 and, according to Forbes, is the most visited vacation resort in the world, with an attendance of 52.5 million annually. It is owned and operated by Walt Disney Parks and Resorts, a division of The Walt Disney Company.
Bridal TraditionsBridal Consultant / Social Media Manager
Jan. 2013 - Dec. 2017Greater Omaha AreaUtilized extensive knowledge of bridal business while executing bridal orders and processing large financial transactions. Increased exposure on social media websites and directed major social media campaigns. Promoted rapidly based on strong marketing knowledge, team building, and team leadership performance. Notable achievements:
• Consistently earned recognition in top two of bridal sales - Highest sale conversion average in company.
• Implemented next-generation social media marketing campaigns - Increased social media followers by 300%.
Monarch E & S Insurance Services, A Division of SPG Insurance Solutions, LLC.
Denver Metropolitan Area
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