The Knot Worldwide
Company Employees
Declan Gallagher
Customer support specialist @Diligent
Verified
Declan Gallagher, as a Customer Support Specialist, your role is pivotal in ensuring customer satisfaction and resolving customer issues. The past month saw a significant improvement in customer satisfaction rates, which increased by 15%. The new customer support software implemented has improved efficiency by 30%. However, there has been a 10% increase in unresolved issues, which needs to be addressed. Training programs have been scheduled to enhance the team's problem-solving skills. The goal for the next quarter is to reduce unresolved issues by 20% and further increase customer satisfaction by 10%.More...
Martin Freire
Sr. Salesforce Consultant @The Knot Worldwide | Lion's Path Consulting
Verified
Working as a Salesforce Consultant + Dev at The Knot Worldwide šŸ’ šŸ¢ Building my own little company, helping companies streamline their business process through Salesforce and other RevOps tools. Find out more @ https://lionspath.consultingMore...
Saray Sancho
Data Scientist @TKWW
Verified
Data Scientist | Machine Learning | Data AnalyticsMore...
Morgan Fahey
Manager, Account Management @The Knot Worldwide
Verified
- Lead team of Account Managers, coaching functional excellence and deal execution - Develop sales packages and manage budgets and sell through to drive revenue across key TKWW sites - Create and execute team processes to ensure optimal project management - Ideate and optimize current product set based on current user and market trends to drive incremental revenue growthMore...
Clair Belleveau
Social Media Content Strategist
Verified
Strategic, detail-oriented content specialist + analytical, visual-communicator, adept at digital/social media marketing, brand positioning + creative copywriting. Dedicated, diversified marketing leader with entrepreneurial mindset, placing strong emphasis on innovative solutions, confident decision-making, collaboration + open ideation.More...
Amy Chapman
CRM Manager @Loreal
Verified
As a CRM Manager, I have successfully implemented customer relationship management strategies that have significantly improved customer engagement and retention. I have led a team to develop personalized marketing campaigns, resulting in increased customer loyalty and sales. Furthermore, I have streamlined CRM processes, improving efficiency and data accuracy. My expertise in data analysis has also enabled me to provide valuable insights for business decision-making.More...
Verena Sophia Bauer
Digital Marketing Manager & Copywriter @Crowdfarming
Verified
Digital Marketing Manager and Copywriter in DE & EN with more than 20 years of experience. - Content Marketing - Blogging - SEO - Social Media Marketing - Event Management - Event DesignMore...
Hannah Lane
Senior Director of Marketing @Nativo Inc
Verified
I bring over 15 years of expertise in B2B and B2C marketing, with a focus on brand building, strategic planning, digital marketing, and product launches. My experience spans roles in technology startups, media, healthcare, and e-commerce, where I'm known for driving double-digit growth, leveraging data-driven insights, and creating impactful campaigns.More...