Declan Gallagher, as a Customer Support Specialist, your role is pivotal in ensuring customer satisfaction and resolving customer issues. The past month saw a significant improvement in customer satisfaction rates, which increased by 15%. The new customer support software implemented has improved efficiency by 30%. However, there has been a 10% increase in unresolved issues, which needs to be addressed. Training programs have been scheduled to enhance the team's problem-solving skills. The goal for the next quarter is to reduce unresolved issues by 20% and further increase customer satisfaction by 10%.More...
Working as a Salesforce Consultant + Dev at The Knot Worldwide š
š¢ Building my own little company, helping companies streamline their business process through Salesforce and other RevOps tools.
Find out more @ https://lionspath.consultingMore...
Saray Sancho
Data Scientist@TKWW
Verified
Data Scientist | Machine Learning | Data AnalyticsMore...
Hannah Mcsorley
Social Media Specialist@The Knot Worldwide
Verified
š±šļøāØ Social media specialist passionate about building communities around brands that spark awe, wonder, and connection.More...
Morgan Fahey
Manager, Account Management@The Knot Worldwide
Verified
- Lead team of Account Managers, coaching functional excellence and deal execution
- Develop sales packages and manage budgets and sell through to drive revenue across key TKWW sites
- Create and execute team processes to ensure optimal project management
- Ideate and optimize current product set based on current user and market trends to drive incremental revenue growthMore...
Clair Belleveau
Social Media Content Strategist
Verified
Strategic, detail-oriented content specialist + analytical, visual-communicator, adept at digital/social media marketing, brand positioning + creative copywriting.
Dedicated, diversified marketing leader with entrepreneurial mindset, placing strong emphasis on innovative solutions, confident decision-making, collaboration + open ideation.More...
Amy Chapman
CRM Manager@Loreal
Verified
As a CRM Manager, I have successfully implemented customer relationship management strategies that have significantly improved customer engagement and retention. I have led a team to develop personalized marketing campaigns, resulting in increased customer loyalty and sales. Furthermore, I have streamlined CRM processes, improving efficiency and data accuracy. My expertise in data analysis has also enabled me to provide valuable insights for business decision-making.More...
Verena Sophia Bauer
Digital Marketing Manager & Copywriter@Crowdfarming
Verified
Digital Marketing Manager and Copywriter in DE & EN with more than 20 years of experience.
- Content Marketing
- Blogging
- SEO
- Social Media Marketing
- Event Management
- Event DesignMore...
Hannah Lane
Senior Director of Marketing@Nativo Inc
Verified
I bring over 15 years of expertise in B2B and B2C marketing, with a focus on brand building, strategic planning, digital marketing, and product launches. My experience spans roles in technology startups, media, healthcare, and e-commerce, where I'm known for driving double-digit growth, leveraging data-driven insights, and creating impactful campaigns.More...