RenmoneyDirector, Information Technology and Operations
Jan. 2021 - Dec. 202323, Awolowo Road IkoyiAs the Director of Information Technology & Operations at Renmoney, I was responsible for driving technology strategy, operational efficiency, and digital transformation in alignment with business objectives. I led cross-functional teams to deliver scalable, secure, and customer-centric financial solutions while ensuring robust IT governance and compliance. Key Responsibilities: ✅ Technology & IT Strategy – Developed and executed IT roadmaps, aligning technology with Renmoney’s business growth and digital banking expansion. Managed a technology budget of up to $4m ✅ Operations & Service Delivery – Oversaw IT operations management, IT infrastructure, and cloud computing to ensure seamless service delivery and system availability. ✅ Software Development & Integration – Led the Software Development Life Cycle (SDLC), managing software design, development, testing, and quality assurance for web and mobile platforms. ✅ Cybersecurity & Risk Management – Implemented information security management frameworks, business continuity plans, and disaster recovery strategies to protect customer data and ensure regulatory compliance. ✅ Process Optimization & Change Management – Spearheaded business process improvements, ITIL implementation, and automation initiatives to enhance operational efficiency. ✅ Project & Vendor Management – Managed strategic technology projects, IT budgeting, and vendor relationships, ensuring cost-effective and high-quality service delivery. ✅ Customer Experience & Business Intelligence – Enhanced customer journeys through data-driven insights, AI-driven automation, and improved IT service management. ✅ Mentoring & Leadership – Built and led high-performing IT and operations teams, fostering a culture of innovation, strategic planning, and continuous improvement. During my tenure, I played a pivotal role in scaling Renmoney’s digital lending platform, enhancing IT resilience, and driving business growth through technology-driven solutions.