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Work Background
MakeAcrylicCTO & Production Manager
Aug. 2016OnlineRole: Managed all aspects of business operations and development, including production, customer service, procurement, finance, and new service offerings. Handled order processing, ensuring deliveries were on time and customers were satisfied. Oversaw the production facility, managed equipment and supplies, and controlled finances. Developed projects from concept to prototype. Developed new service offerings in 3D design, 3D printing, CNC 2D/3D milling, 3D web-apps, rendering, and visualization, custom acrylic item production. Maintained strong relationships with key clients, handling negotiations and contracts. Worked with a partner to create and manage content for the website, social media, and YouTube channel, promoting the brand.
Tanzor GroupHead of digital division
Jan. 2011 - Aug. 2016Moscow, RussiaLed a new digital printing division, driving sales of inkjet equipment and consumables. Managed dealer agreements, client acquisition, and retention. Provided expert presales support for CTP and plate-making systems, and cultivated client relationships through needs analysis, proposals, and training. Oversaw procurement, inventory, and comprehensive sales support, including marketing material development and website management.
DoubleVChief of digital printing substrates department
Aug. 2009 - Jan. 2011MocsowBusiness development of digital substrates division Double V is one of the leading suppliers of paper, printing substrates and materials on the Russian graphic arts market. Partner of IGEPA group on the territory of Russia - Gathered and compiled information on the applicability of existing substrates in digital printing. - Expanded and adapted the product line to meet the specific needs of digital clients. - Collaborated with digital printing substrate producers, managing inquiries, negotiating terms of production, delivery, lead time, payment, and credit, and securing marketing support. - Managed product information, gathering, compiling, and providing company staff with insights on digital printing substrates and client needs. - Organized and executed marketing events. - Adapted company processes to meet the specific needs of digital customers, including contract signing, delivery, and retail store inventory management. - Established and developed relationships with key market players in Moscow and regional markets, driving direct sales.
XeroxProject Manager
Mar. 2007 - Jan. 2009MocsowProject manager, Internal Sales Operations department in Graphic Arts division, Moscow office - Provided sales of production range printing equipment and solutions to the graphic arts market (offset printers, quick printers, copyshops) in assigned region - Generated direct sales and managed indirect sales through partner channels. - Conducted market research, lead generation, account acquisition and development - Developed partner capabilities to generate leads, develop projects, and provide installation and service support of production printing equipment - Organized and facilitated visits to exhibitions and reference sites for potential clients - Developed business plans for the implementation of production printing equipment. - Collaborated with leasing companies to secure project financing. - Provided comprehensive client support throughout all stages of equipment launch and operation, including delivery, installation, startup, service, operator training, sales team development, and participation in company promotions.
Polygratgh Ltd. and "Elcome-Service" LtdChief of Key Account Department
Jul. 2003 - Jan. 2007Surgut, Khanty-Mansi, Russia- Established and managed the department. - Provided staff recruitment, onboarding, coaching & supervising - Developed and implemented department marketing strategies. - Created and managed annual and operating sales plans, ensuring target achievement. - Planned, organized, and executed promotional campaigns. - Managed key accounts - Provided direct sales of IT equipment to corporate and government clients - Organized and provided participation in tenders - Conducted negotiations on behalf of the company and managed contract policies, including invoicing, delivery, and payments. - Served as the Xerox product manager within the company, contributed to the vendor relationship development, provided regular reports to the Xerox Head Office, and participated in project teams focused on the oil, gas, and energy industry, handling complex, high-value sales
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