SHEIN Distribution CorporationDirector of Social Media
Jan. 2022 - Jan. 2023· Lead the development & execution of over 65+ best-in-class social strategy and campaigns across all platforms, content curation, community management, and influencer marketing to support overarching brand strategies attributing to 10% increase in brand sentiment YoY.
· Drive global social content strategy using consumer insights and learnings, and provide a data-driven model to regional teams to drive local initiatives.
· Ensure all regional social strategies are aligned with global strategy and executed according to global direction
· Created and delivered the ‘brand social playbook and best practices' that clearly state the role of brand social for the brand + guardrails/guidance to regional marketing teams
· Oversaw, lead, and executed (when necessary) content creation and curation process, including briefing in social photo and video shoots (including photo and video shoots) for organic and paid social based on product storytelling, identifying relevant and elevated User Generated Content for the channels
· Oversaw and lead data tracking, insights, analytics platforms, and competitive landscapes to continuously refine and improve strategies
· A strategic, thought partner cross-functionally within the Marketing team, as well as with Creative, Brand Management, Digital, and International teams to drive strategy, solicit input and derive insights to strengthen ideas
· Managed and inspire the team, providing creative inspiration & vision, insights, and context to help shape bigger ideas to drive the business
· Managed an annual social budget, forecasting, planning, and tracking to optimize spend based on business objectives. · Devised community management strategy and structure to maximize consumer connection.
Spearheaded crisis management efforts, successfully navigating high-profile challenges to protect the brand's reputation and minimize negative impact.