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Work Background
VisaMiCo26 Visa Venue Manager
Jan. 2026 - Mar. 2026• Acted as the primary operations contact for Visa at the Olympics and Paralympics venues, ensuring seamless execution. • Managed onsite teams, including the POS Acceptance Team, to deliver exceptional service and support. • Coordinated cross-functional efforts to uphold Visa's standards and enhance the overall venue experience.
• Visa Clients support and NVC (non-Visa cardholders) on-site support to ensure a seamless payment experience during the Games
VisaOffice Manager and Executive Assistant to VP
Mar. 2024MilanoThe role involves operational and administrative duties for Milan and Rome offices, serving as a liaison with Visa HQ and London office. Key responsibilities include:
-Assisting the Country Manager and visiting VPs and SVPs for clients meetings, travel arrangements, expenses and internal events
-Coordinating client hospitality events with external agencies, and client engagement duties for the various hospitality packages at corporate events
-Supporting admin tasks for procurement, invoicing, supplies and vendor management
-Managing office operations, including space planning, meeting rooms and large internal and external meetings organization (currently working on Milan office expansion project with Real Estate Dept. and with Global Sponsorship for Milano-Cortina 2026 client engagement projects and hospitality)
-Overseeing local HR benefits and health and safety procedures
-Assisting with new employee onboarding and inventory management
-Managing contracts, renewals, and vendor onboarding for local services
-Supporting budget preparation and tracking to meet financial targets
-Started and managing independently two new projects to implement the workplace and foster better internal communication: HSE-workplace signage with QR code for reporting and a weekly internal newsletter
-Actively supported the expansion of both Milan and Rome offices to accommodate approximately 100/110 employees
Sheraton Hotels & ResortsEvents and Convention Coordinator
Aug. 2023 - Feb. 2024Milan, Lombardy, ItalyHandling accounts requests, issuing offers and proposals, while taking care of in-house high level and high scale groups and events.
Muzinich & CoExecutive Office Manager
May. 2021 - Aug. 2023Milano, Lombardia, Italia- Ensure smooth running of office, facilities and building management;
- Dealing with external facilities contractors;
- Diary management for senior members of staff;
- Reception duties and organizing the meeting process for clients;
- Organization of internal breakfast, lunch meetings, video conferences and events;
- Management and organizations of travels and team calendars;
- Invoice Management and update budgets for the office;
- Support to the Sales and Marketing Team and to the Country Manager;
- Filing, printing, binding and booking events etc.;
- Responsible for health and safety and office risk assessment;
- Fire marshal duties including evacuation procedures;
- IT support and first port of call for internal IT issues;
- Support office managers in all other European offices;
- Dealing with office's correspondence;
- Management and sorting of call, e-mails and all other office communication
Bvlgari Hotels & ResortsHotel Restaurant Assistant
Aug. 2019 - Apr. 2021Milano, Lombardia, ItaliaReception, assistance to restaurant and hotel guests, guest relations, cashier, management of calls and reservations, opening and closing of restaurants and tills, assistance during events to the Event Manager, assistance to Restaurant Supervisor / Manager; lateral service to Guest Service, Housekeeping and Room Service departments.
Università degli Studi di Milano-BicoccaUniversity Labs Assistant
Feb. 2018 - Jul. 2018Milano, Italia
QT TRADE SrlMarketing Researcher
Nov. 2016 - Nov. 2016Milano, ItaliaEmployed for marketing researches in the large-scale distribution
PantoneEvent Staff
Nov. 2015 - Nov. 2015Milano, ItaliaPantone products assistance during ITMA fair, guest relation duties and event attendees registration
Samarcanda IntrattenimentiFront office
Jul. 2013 - Aug. 2013CaorleInfo Point assistance, guest service, guest relation
AtahotelsGuest Service Agent
Jul. 2012 - Sep. 2012Milano, ItaliaAssistance to Guest Services Managers, front-office and back-office duties, check-in/check-out and guest relation
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