Hello! Iām Elaine Candido-Pozo, a highly skilled Virtual Assistant with over 20 years of experience in Business Support, Administrative Assistance, and Customer Service. Fluent in English and a native speaker of Brazilian Portuguese, I specialize in helping businesses thrive by providing efficient, reliable, and bilingual support.
š§© Core Services
1. Administrative & Business Support
ā Document creation and formatting
ā Data entry and spreadsheet management
ā Report compilation and presentation preparation
ā File organization and digital archiving
2. Customer Support
ā Email and inbox management
ā Responding to client queries (EN/PT)
ā Appointment scheduling and follow-ups
ā Client onboarding support
3. Email & Calendar Management
ā Inbox clean-up and automation
ā Calendar organization and booking systems
ā Reminders, confirmations, and sync across tools
š Bilingual Communication Services
4. Translation & Transcription
ā English ā Portuguese (Brazilian)
ā Audio and video transcription
ā Translation of emails, newsletters, or service guides
5. Client Communication & Engagement
ā Bilingual correspondence
ā Client support for international audiences
ā Cross-cultural communication assistance
āļø Smart Workflow & Digital Support
6. AI-Powered Business Assistance
ā Automation setup with tools like ChatGPT, Make
ā AI-powered content drafts and emails
7. Social Media Support
ā Bilingual post creation and scheduling
ā Caption writing (EN/PT)
ā Custom visual content using Canva (social posts, banners, templates)
ā Engagement monitoring and report summaries
š Optional Add-ons (Available Upon Request)
ā« CRM updates and client tracking
ā« Blog or newsletter formatting
ā« Online form creation (Google Forms, Typeform)
ā« Light website support (Wix, WordPress updates)
š¬š§š§š· Bilingual Add-Ons
āļø Translation Services
Emails, newsletters, website copy
EN ā PT (Brazilian Portuguese)
š· Ā£0.12/word or flat rates for small projects (e.g. Ā£25 per page)
š§ Audio & Video Transcription + Translation
Transcribe and translate interviews,More...