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Work Background
Blank Canvas PicturesProduction Assistant
Nov. 2024United KingdomOrganising, escalating and replying to client emails. Coordinating shoots, contacting vendors, handling equipment and talent.
Blue Window LtdStreamer
Jan. 2022 - Aug. 2022MaltaStreaming gambling content in Twitch whilst also maintaining communities on other major social media platforms such as Instagram, discord, TikTok and Twitter.
Lovin MaltaOnline Content Producer
May. 2021MaltaDevelopment of video based content tailored to general audiences. Collaboration’s with other creators and brands as well as paid advertisements for a range of clientele.
The Pack ProductionsContent Specialist
Oct. 2017 - Dec. 2019Malta
GVC Corporation BV IsraelUK CS agent
Jun. 2017 - Sep. 2017Ta'xbiex MaltaDaily outreach through outbound calls. Void bet reconciliation Handling customer support queries through live chat, phone and email. Basic training in handling VIP client queries.
Media Skunk WorksProjects Assistant/Assistant Affiliate Manager
Oct. 2016 - Mar. 2017Managing affiliate portal sites. Negotiating advertising deals with gaming merchants and ad placement on company sites. Managing the web-content of our affiliate sites, also involving creating content using my SEO copywriting training. Link building. Creating site specific content for affiliate reviews. Creating weekly/monthly A affiliate reports. Recruiting new affiliates
NetEntLive Dealer
Jan. 2016 - Aug. 2016Operating live blackjack & roulette tables. Full understanding of the rules of blackjack and roulette. Fully trained on card shuffling procedures, preparing card decks and roulette wheels for daily use. Formally communicating information to customers as well as maintaining player conversations. Handling player queries on live games and escalating any issues that may involve the help of the Customer Support team. Handling VIP live dealer games. Understanding problem gambling and how to identify a problem gambler. Giving a high standard of customer service to all customers in a courteous and professional manner.
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