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Work Background
RentdropProduct Designer
Oct. 2021 - Aug. 2022Boston, Massachusetts, United States• Designed and launched Rentdrop’s first mobile app, driving 100% month-over-month revenue growth for four months. • Improved onboarding completion by 40% through UX optimization and data-driven design decisions. • Collaborated directly with founders to prioritize roadmap features and align product strategy with customer goals.
ToastProduct Manager / Program Lead
Aug. 2021Boston, Massachusetts, United States• Led enterprise-level AI enablement program integrating Anthropic Claude Code, improving developer productivity by 12% across 600+ engineers. • Defined business case and secured $700K pilot budget; built ROI tracking dashboards in partnership with Finance and Data Science. • Drove the Translation Readiness initiative preparing Toast’s product suite for global expansion—achieved 88% PR adoption in Wave 1 and on track for 95% compliance. • Managed cross-functional Agile teams through iterative development, sprint planning, and KPI tracking. • Balanced execution and strategy by aligning technical delivery with Toast’s international growth roadmap.
Bobble SportsProduct Designer
May. 2020 - Oct. 2021Palo Alto, California, United States• Directed design and feature rollout across web, mobile, and Twitch integrations; achieved a 300% increase in weekly active users within 30 days of launch. • Utilized Agile frameworks and sprint reviews to prioritize MVP features aligned with engagement metrics.
ToastProgram Manager
May. 2019 - Aug. 2021Boston, Massachusetts, United States• Managed software readiness programs integrating Translation Management Systems (TMS) for multilingual expansion. • Led Agile adoption across 20+ R&D teams, reducing release cycles by 23%. • Oversaw roadmap prioritization, stakeholder communications, and KPI dashboards to ensure execution excellence.
FreelanceProduct Designer
May. 2018Boston, Massachusetts, United States
Q DivisionProduct Designer
May. 2018 - Jun. 2023Los Angeles, California, United States• Delivered design systems and user workflows for SaaS, Fintech, and Retail clients, increasing conversion rates by up to 22%. • Built developer-ready documentation integrated into CI/CD pipelines.
AppleOperations Specialist
Nov. 2012 - Jul. 2018Cambridge, Massachusetts, United States
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