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Work Background
Associate, Client Coverage
Standard Bank MalawiAssociate, Client Coverage
Nov. 2020• Sector Coverage (deep sector understanding through research, profiling and identification of targeted clients/prospects): Energy and Infrastructure- Power, Oil & Gas, Mining and Construction Industrials Non-Banking Financial Institutions • Risk management: Financial and Business risk analysis Facilitation of Credit Reviews Portfolio Monitoring: Covenants & Information tracking • Driving sales and service targets within the respective portfolio • Proactively maintaining & growing existing business relationships and establishing of new relationships • Maintaining detailed portfolio plans and weekly client engagement plans • Client service delivery: Coordinating & delivering relevant client solutions Resolving client's queries through a liaison role between the customer and all other internal support divisions of the Bank
Client Analyst
Standard Bank MalawiClient Analyst
Nov. 2020 - Sep. 2023Blantyre, Southern Region, Malawi, Malawi
Account Analyst
Standard Bank LimitedAccount Analyst
Feb. 2015 - Nov. 2024Blantyre• Supporting the Account Executive in meeting sales and service targets within the respective portfolio. • Resolving client’s queries through a liaison role between the customer and all other internal support divisions of the Bank. • Originating requests of a credit or collateral nature on behalf of the customer. Includes business and financial analysis. • Account analysis, identification of opportunities and cross-selling of bank products. • Maintaining customer relationships through detailed portfolio plans and weekly client engagement plans. • Monitoring daily excesses to ensure that customer facilities are managed within the parameters set by Credit. • Portfolio management- managing the credit limits (i.e. ensuring that limits are timeously renewed). • Stakeholder management- managing internal reports. • Accurately updating and maintaining customer information on all systems. • Ensuring compliance with general banking and credit policies and procedures.
CREDIT ANALYST
Nedbank MalawiCREDIT ANALYST
Jan. 2011 - Jan. 2015BLANTYRE• Credit Risk Assessment credit applications and appropriate recommendation in line with applicable policies and procedures plus regulators’ requirements. • Financial and Business analysis of client’s businesses. • Internal Client/Stakeholder Liaison and Communication with Account Relationship Managers and Branch Managers. • Analysis of the entire lending portfolio to provide meaningful, useful statistics and reports. • Monitoring of accounts through system generated reports to detect negative trends. • Asset classification in line with applicable policies and procedures plus regulators’ requirements. • Facility letter processing. • Security processing and documentation. • Managing branch referrals and the respective referral reports. • Internal valuations of properties i.e. motor vehicles and houses for both external clients and staff.
Relationship Officer
Opportunity International Bank of MalawiRelationship Officer
Apr. 2009 - Dec. 2010Marketing of lending products as well as educating small and medium business owners about the bank's products and services, Loan application appraisals and financial risk assessments for Small and Medium Enterprises, Recommendation on potential client’s character, credit worthiness and capacity to repay.

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