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Work Background
Competence Head - Change Management [Intl. Markets]
AtosCompetence Head - Change Management [Intl. Markets]
Jan. 2022Mumbai, Maharashtra, India
Chief Consultant - Transformation & Change
AtosChief Consultant - Transformation & Change
Jul. 2010 - Jan. 2022Mumbai, Maharashtra, IndiaSpearheaded enterprise-wide change initiatives across global markets, impacting 20,000+ employees. Delivered strategic change roadmaps integrating Prosci methodology for Fortune 500 clients. Championed leadership alignment programs for C-level executives, enhancing transformation adoption by 40%. Built internal coaching capability through Leadership Circle Profile certification, scaling cultural transformation across 5 business units.
Senior Consultant - Management Consulting - Transformation & Change
AtosSenior Consultant - Management Consulting - Transformation & Change
Jan. 2000 - Feb. 2010Mumbai, Maharashtra, IndiaGenerating & Executing Consulting engagement in the area of business transformation & Organization Change Management (digital transformation, process transformation, people change management, Service Design).
Manager Operations - Mumbai hub & Ground Operations
FedEx ExpressManager Operations - Mumbai hub & Ground Operations
Jan. 1997 - Dec. 2000Manage movement of outbound and inbound material via the hub and ensure ground operations (timely pick-up / delivery & quality of service) is maintained / improved.
Manager Logistics & Quality Assurance
DHL Express IndiaManager Logistics & Quality Assurance
Apr. 1995 - Oct. 1997Mumbai Area, IndiaLine haul design to maintain or improve service levels & manage cost.
Manager Logistics (special project)
Blue Dart Express LimitedManager Logistics (special project)
Mar. 1994 - Mar. 1995Market survey - Third party logistics services & business plan
Exe. Asstt. to MD
Patel On Board Couriers LimitedExe. Asstt. to MD
May. 1992 - Mar. 1994Oversee international on-board operations. Assist MD in monitoring domestic operations. Evaluating domestic and international linehauls for major customers (DHL, Bluedart/fedex, UPS, etc).
Research Associate
Indian Institute of Management, AhmedabadResearch Associate
Jan. 1991 - Dec. 1992Assisting Prof G Raghuram in a) consulting engagement with industry, 2) developing curriculum in the are of supply chain and distribution logistics (preparing and solving cases, drafting papers).
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