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Work Background
International School of LouisianaHuman Resources Manager
Aug. 2022 - Jul. 2024New Orleans, Louisiana, United StatesRecruiting: CV review, in-person job fairs, interviewing, due diligence Hiring: compliance, I9, H1-B, J1, visas, benefits (including health plans), salary
Employee relations: HRIS, newsletter, grievances, investigations, mediation
Terminations: legal compliance, risk assessment, separation
International School of LouisianaTarget Language Materials and Assessment Coordinator
Aug. 2016 - Jul. 2021Greater New Orleans Area
International School of LouisianaLibrarian
Aug. 2007 - Aug. 2016Greater New Orleans AreaProgram/product 10,000 volume K-8 trilingual library: space design, purchasing (books, IT, furniture). Grant-funded. State reporting. Program/product Library program: curriculum design, assessment. Program/product Annual Gala. Patron Party Chair. Built the school’s 11,000 volume library from scratch with grant funding, donations and creative fundraising. Teach K-5th grade. Design units for media literacy and core classroom content. Translate documents and reports into and out of the school’s 3 languages (Spanish, French and English). Bring special visitors and programs to the school including international authors, Mardi Gras Indians, musicians, culture bearers, Nepali Student Association ambassadors. Annual Gala committee member and Patron Chair.
NORC at the University of ChicagoSr. Research Analyst
Dec. 2005 - Feb. 2007Washington D.C. Metro AreaI began at NORC as a temp, filling in for a dismissed executive assistant. Within 2 weeks, President and CEO Dan Gaylin proposed a transition plan for me to join the company permanently as a Sr. Research Analyst. I began work on several healthcare projects while working with HR to hire and train a permanent executive assistant.
Over the next year I worked on a broad spectrum of projects involving the monitoring, evaluation and management of state and federal health-related programs and research areas. Among them:
I created an Access database of multivariables in quality improvement, leading and mentoring a team of junior researchers and college interns. I coordinated a day-long Technical Expert Panel work-session with 8 experts who flew into D.C. to advise on the project. With the data I co-authored "Toward an Evaluation of the Quality Improvement Organization Program: Beyond the 8th Scope of Work", an inventory of activities conducted by the national network of Quality Improvement Programs (QIOs), and a proposal of methodologies to evaluate Medicare's QIO in the future. In the area of Health IT, I worked on a multi-million dollar federal contract to guide and monitor advances in the intersection of technology and our medical systems. My involvement included financial tracking for various aspects of the contract; evaluating and selecting abstracts for presentation at the NORC-organized National HealthIT Conference; and determining and disseminating lessons learned in health information exchange.
For NORC's Walsh Center for Rural Health Analysis, I conducted phone interviews with CFOs of several rural hospitals to collect data for "How Will Elimination of Hospital Bad Debt Reimbursement Affect Rural PPS Hospitals?", a report examining the financial effect that changes in Medicare bad debt payment policy might have on access to healthcare in rural areas.
UAMSTranslation and Interpreting Services
Jan. 2003 - Dec. 2005Little Rock, Arkansas AreaI was hired to create the hospital’s first Translation and Interpreting Services in compliance with guidelines of various governing bodies (Department of Health and Human Services, Office for Minority Health, Joint Commission on Accreditation of Healthcare Organizations, etc.). After researching the legal and ethical aspects, I implemented the program creating awareness and “buy-in” through meetings (COO, Risk Management, etc.), formal presentations, unit-specific in-service trainings, community outreach, articles in nursing publications, and media relations. In addition to interpreting between Spanish-speaking patients and English-speaking hospital staff, I managed TIS daily operations, overseeing in-house and agency-contracted medical interpreters and translators. I translated documents including legal consent forms, medical diagnostics, bill of rights, patient education materials as well as editing other translators’ first drafts for accuracy, style and consistency in terminology.
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