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Work Background
City of AustinBusiness Process Consultant
Oct. 2022Austin, Texas Metropolitan Area
Atlas Sand Company LLCSenior Credit & Vendor Manager
Jan. 2018 - Jul. 2022Austin, Texas Metropolitan AreaCreated and managed all aspects of the Credit & Vendor Departments to allow for revenue growth from $0 at startup to over $200MM in revenues. Directed all internal and external shareholders in processes, requirements, and results. ▻ Built solid and cohesive departments by providing leadership, setting strategic vision, and applying extensive knowledge of Vendor & Credit Management. ▻ Negotiated contracts, credit lines, and net terms for 2K+ vendors, enabling the construction of 2 sand plants and essential services for Business operations. ▻ Researched, negotiated, and implemented an American Express Corporate Card program that allowed for an $1.45MM open credit facility for Atlas Sand Corporate Card expenses. ▻ Reviewed, approved, and managed a portfolio of 350+ Atlas Sand customers for sufficient credit lines. Continually monitored credit lines for any material changes. ▻ Performed highly successful Collections and Receivables on all Atlas Sand’s Customer accounts, which resulted in a minimal write-off of $25K in approximately 5-years of business operations. ▻ Recognized both within and outside the organization as a thought leader, providing opportunities to shape the long-term vision, strategy, and trajectory of Atlas Sand. ▻ Recommended and implemented an Egencia corporate travel program to allow all corporate travel to be booked on a single platform, improving tracking of travel expenses and easing use for internal employees.
City of AustinEvent Coordinator
Jan. 2018 - Dec. 2020Austin, Texas Metropolitan AreaManaged and coordinated all aspects of events for the 7 event facilities at the City of Austin Central Library, demonstrating attention to detail and organizational strength in each activity. ▻ Negotiated contracts, event staffing, and implemented cost-cutting strategies with vendors, delivering events that consistently exceeded client expectations. ▻ Managed on-site meeting logistics, including supervising registration check-in and collaborating with internal/external customers and supplier/vendor partners, facilitating the Central Library’s goals of providing best-in-class events. ▻ Developed SMART (specific, measurable, actionable, realistic, timely) post-event surveys and financial reports, providing the Central Library’s Management Team with client feedback, cost summaries, and improvement recommendations.
Holy Smokes BBQBusiness Manager
Jan. 2016 - Dec. 2018Marble Falls, Texas, United StatesManaged all day-to-day operational activities, including planning and growth, vendors, human resources, and accounting processes.
Barton Springs NurseryProduction & Operations Manager
Jan. 2015 - Dec. 2016Austin, Texas, United StatesLed and directed the planning and production processes, coordinating all seasonal production activities and needs. Improved the operational performance, productivity, efficiency, and profitability of departmental and organizational operations.
DellSenior Commercial Credit and Channel/Vendor Manager
Jan. 2003 - Dec. 2015Round Rock, TexasDirected global teams to adjudicate, facilitate, and monitor a $1B credit portfolio via complex Financial, Risk, and Credit Analysis measures. Managed international teams to partner with vendor/channel businesses to optimize programs and partnerships for Dell Computers. ▻ Conducted a 5-year quantitative and qualitative risk assessment project to generate a Channel Partner (Vendor) Scorecard, facilitating 30K+ Dell vendors’ authorizations for onboarding new and existing customers. ▻ Performed Commercial Credit investigations and credit risk evaluations through customer communications, company financials, and risk rating analysis. Approved customer accounts and assigned credit limits. ▻ Managed teams in effective Collections of Dell Customers’ Credit accounts that successfully lowered bad debt expense to less than 1% on a $1 billion Credit portfolio. ▻ Collaborated with IT and other internal departments to develop, enhance, and implement Dell Financial Services Credit Management System, automating Small & Medium Business credit portfolio. ▻ Assessed technology needs and led the implementation of chosen technology applications, improving the team’s ability to support the vendor/channel functions. ▻ Led the vendor risk management processes and collaborated with vendor/channel relationship owners, guiding new and existing risk assessments and ongoing due diligence. ▻ Built strategic partnerships, owned negotiations, and monitored vendor/channel key performance indicators, tracking partnership results to ensure KPIs were met.
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