VentionDepartment Manager
Oct. 2022Łódź, Łódzkie, PolandLeading a department of 62 engineers, combining responsibilities of Delivery Manager and Resource Manager for distributed cross functional team. Additionally, I support presale activities by coordinating estimations, risk assessments, and delivery proposals for new opportunities. Key Responsibilities & Achievements:
* Managed cross-functional delivery teams using agile and hybrid methodologies.
* Improved department profitability by optimizing team structures and renegotiating agreements (rates, SoW clauses, overtime terms).
* Designed and implemented project KPI approach later adopted by one of the clients.
* Built a data-based attrition-risk model using satisfaction score, salary benchmarks, and market trends to implement proactive retention strategy.
* Initiated and coordinated upskilling programs to help engineers expand competencies and increase project-fit (supporting Salesforce developers in gaining DevOps and Node.js experience; NodeJS developer to gain Golang expertise).
* Integrated AI tools into workflows: Aider (code assistant), Fireflies (meeting summarization), Perplexity (research), Notion AI, Humata and Zuva Contracts AI (document analysis).
* Support of presale: coordination of estimation sessions and planning delivery for prospective clients and new business initiatives.