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Network Power<100 people
Roles
🔥66%
Startup Founder
✔️66%
IT
✨66%
Business Owner
Geos
🇺🇸33%
United States
Work Background
The Forward TrustRecovery Navigator
Nov. 2024 - Dec. 2024London Area, United KingdomDeveloping, implementing, and reviewing recovery plans and treatment for service users. Offering tailored support to individuals and connecting them to other services. Collaborating with other agencies to promote recovery and reduce substance-related harm Facilitating service users access treatment and community resources. Carrying out triage and comprehensive assessments with service users. Conducting risk assessments, risk management plans, and safeguarding assessments and plans. Building trusting and collaborative relationships with service users. Helping service users regain independence and control over their decisions. Working within agreed risk management guidelines to reduce risks to service users and others. Promptly reporting concerns regarding risks to senior staff and relevant agencies. Maintaining a high standard of customer care and encouraging feedback from service users and other agencies.
Healthcare Central LondonCare Coordinator
Jan. 2024 - Jan. 2026United Kingdom
NHSVolunteer Responder
Aug. 2023 - Jan. 2024Kent, England, United Kingdom
Explore LearningVolunteer tutor
May. 2023 - Jul. 2023
Prison Advice and Care Trust (Pact)Family Support Specialist
Mar. 2023 - Jun. 2024United Kingdom• Providing emotional support and counseling to prisoners and their families • Assisting prisoners and their families in navigating the criminal justice system • Advocating for the rights and needs of prisoners and their families • Collaborating with other professionals, such as social workers and probation officers, to develop comprehensive support plans • Facilitating workshops and group sessions to address specific issues faced by prisoners and their families
Austen Allen HealthcareCommunity Volunteer
Jan. 2023 - Jun. 2023United Kingdom
Turbham LimitedCustomer Service Specialist
Jan. 2022 - Jul. 2022Abuja, Federal Capital Territory, Nigeria• Managing and updating all paperwork and documentation related to customer service operations. • Ensuring accurate and timely entry of customer information and update in company database. • Responding to customer inquiries, concerns, and complaints in a professional and timely manner. • Providing exceptional customer service by addressing customer needs and resolving issues efficiently. • Assisting in the development and implementation of customer service policies and procedures for continuous improvement.
Turbham LimitedCustomer Support Specialist
Jan. 2022 - Jul. 2022
Nigerian National Petroleum CorporationHealth Safety Environment
Dec. 2020 - Oct. 2021Nigeria• Assisting with the management of occupational health programs and initiatives. • Coordinating and scheduling medical examinations and screenings of employees. • Maintaining employee health records and ensuring confidentiality and compliance with relevant regulations. • Assisting in the development and implementation of health and safety policies and procedures. • Providing administrative support, such as organizing meetings, preparing documents, and managing correspondence.
Evergreen Initiative NGOCommunity Volunteer
Jul. 2018 - Aug. 2023Abuja, Federal Capital Territory, Nigeria• Educated a group of internally displaced children to prepare them for their future. • Worked with Evergreen Initiative on a project titled 'Girl Child Care Day' which was a campaign to create awareness of unique challenges girls face in Nigeria. • Recruited and trained volunteers for various programs and initiatives • Coordinated and scheduled volunteer shifts and assignments • Managed volunteer databases and records • Organized and led volunteer meetings and orientations • Ensure a positive and rewarding volunteer experience by providing support and recognition
Evergreen InitiativeProgram Manager
Jul. 2018 - Aug. 2022
transcosmos inc.Call Center Representative
Jan. 2017 - Jun. 2018Hungary• Evaluated customer information to explore issues, developed potential solutions and maintain high-quality service. • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions. • Exhibited high energy and professionalism when dealing with all levels of customers and staff.
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