Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Moira Kline Services, LLCOwner
Apr. 2024Easton, Maryland, United StatesI have been working as a Personal/Executive Assistant for several families managing their finances, schedules and day to day activities. I’m a highly skilled reliable professional with over 30 years of experience in management, executive administration, excellent communication skills, calendar management, travel schedules, project coordination, delivering presentations, task prioritization, team building and a spokesperson for the client on all matters.
Aspirion Client Success Director
Nov. 2022 - Apr. 2024
Hartmeyer, LLCExecutive Assistant/Personal Assistant
Sep. 2020Easton, Maryland, United States
Press GaneyCustomer Success Manager
Sep. 2020 - Nov. 2022RemoteRejoined Press Ganey to maximize sales of safety/clinical solutions (Eastern half of the U.S.) through exceptional client and internal sales team support. Added customer value at each stage of the buying process through product presentations (7 products), seamless onboarding, and ongoing issue resolution. Regularly gauged the “voice of the customer”, which served to continuously improve products/services and the client experience.
Ipsos in North AmericaVP of Healthcare and Social Sciences
May. 2019 - Jul. 2020Washington D.C. Metro AreaJoined a leading global research company to expand sales within the organization’s newly-formed healthcare/hospital line of business (LOB’s). Partnered with the executive and product teams to craft the LOB’s vision, strategy, and product portfolio. Prospected for new customers, closely managed the sales pipeline, and built a client database within hospitals, medical practices, and dental offices. Served as a customer “mentor” post-sale.
Kaufman HallCustomer Success Manager
Apr. 2018 - Apr. 2019Easton, Maryland, United StatesJoined a world-class management consulting firm to drive customer loyalty/retention and account expansion. Supported clients at each step of the customer journey to ensure seamless transitions (e.g. prospect to onboarding), product satisfaction, and goal attainment. Coordinated efforts of internal support teams to maximize success, while keeping lines of communication with customers open and delivering regular business reviews.
IBMRegional Director
Mar. 2017 - Mar. 2018Easton, Maryland, United StatesJoined one of the world’s leading technology companies to sell the Watson Health product to hospitals within MD, DC, and DE markets. Gained a deep understanding of C-Suite client strategies/priorities and aligned the Watson Health value proposition to land/renew contracts and maximize relationships.
Press GaneyRegional Sales Director | Product Specialist | Customer Success Manager
Jan. 2009 - Dec. 2017Easton, Maryland, United StatesJoined a healthcare technology company to drive sales of hospital software solutions within the Eastern U.S. Promoted several times to cover the Northeastern U.S. territory, cross-sell/up-sell the broader Press Ganey product/service portfolio and build long-term relationships with clients. Served as a liaison between internal support teams and clients to provide an unparalleled customer experience.
Intch is a Professional Networking App for the Future of WorkSee more people like Moira on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1538443 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
15
Project Manager, Consultant
630481 people
22
Data Entry
15
Production Assistant
15
Freelancer