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Work Background
Communications INCDelivery Manager
Nov. 2024London, United Kingdom
Communications INCProduction Manager
Oct. 2022 - Oct. 2024London, England, United Kingdom1. Creative Collaboration and Product Delivery: - Collaborate closely with Communications INC project leads to produce a diverse array of impactful products and assets, including reports, animations, websites, and more, ensuring they resonate effectively with target audiences. - Spearhead the creation of multilingual materials, enhancing global outreach and engagement. - Drive innovation in content creation, leveraging cutting-edge mediums like animations and films to captivate audiences and convey key messages with maximum impact. 2. Strategic Support and Proposal Development: - Partner with the Head of Operations to evaluate Requests For Proposals, contributing insights and expertise to shape compelling proposals. - Craft comprehensive contracts and proposals, meticulously detailing budgetary considerations and delivery timelines to secure lucrative partnerships and projects. 3. Business Development and Operational Excellence: - Play a pivotal role in fostering business growth and optimizing company operations, collaborating closely with management and directors to implement robust business systems and processes. - Proactively identify opportunities for operational enhancement, driving continuous improvement initiatives to bolster organizational efficiency and effectiveness. 4. Project Management and Leadership: - Assume leadership roles on select clients and projects, demonstrating a proactive approach to problem-solving and a commitment to delivering exceptional results. - Champion best practices in project management, ensuring seamless coordination and timely delivery of all project milestones.
CelsiusProduction Manager
Nov. 2021 - Sep. 2022London, England, United Kingdom- Production Manager at a multi billion dollar firm in the crypto space, with over $25B assets under management and the number 1 crypto lending company in the world; - Back up Interim CMO during 3 false start hires; - Liaising with Chief Growth Officer, Product Managers, Marketing VP and Creative Director, plus all other internal teams (IT & Security, Customer Care, HR, etc.) to deliver original content for 360 marketing campaigns, product launches & updates and events materials; - Producing all multimedia elements, ensuring the efficient completion and delivery of assets on time and on budget; - Managing all operational aspects of the production plan including briefings, workflow, timelines and resources, ensuring appropriate processes and procedures are in place, prioritising and delivering on multiple deadlines with a track record of driving results. - Delivering key promotional materials, including online videos, print, social and display formats, plus helping grow owned & operated channels, such as Twitter with 260.3K followers, YouTube with 70.5K and Instagram with 27.4K; - Conducting Performance Marketing initiatives such as Paid advertisement and PR.
CelsiusContent Producer
Apr. 2021 - Oct. 2021London, England, United Kingdom
CelsiusCopywriter
Dec. 2020 - Apr. 2021London, England, United Kingdom
MAGGJournalist
Aug. 2020 - Nov. 2020Porto, Portugal- Writing content focused on news & lifestyle for a digital magazine, that also counts with 136K followers on Instagram and 75K on Facebook; - Generating compelling content that connects to the audience and increases online traffic; - Participating on editorial team meetings and reporting directly to the Editor-in-Chief; - Developing creative direction by presenting new/relevant article ideas and content suggestions; - Outstanding networking skills with the ability to conduct and perform interviews and compile data.
Admiral RecruitmentSenior Recruitment Consultant
Jan. 2019 - Apr. 2019- Manage a portfolio of high profile clients and grow its revenue stream; - Insight and sector knowledge that allows me to work and develop close relationships with the market leading organisations within the industry; - Engage in client visits and networking to generate and develop new business.
Admiral RecruitmentRecruitment Consultant
Sep. 2017 - Jan. 2019London, United Kingdom- Admiral Recruitment is a leading recruitment consultancy company in the UK, where I serve 3 niche markets and operate 2 desks simultaneously in West London; - Managing a team of over 200 people that represents the leading talent from within the industry.
London Contract OptionsRecruitment Consultant
Jul. 2014 - Aug. 2017London, United KingdomAs a Recruitment Consultant I provide a vital link between clients and candidates. The role is demanding and diverse and involves: • Advertising vacancies by placing them in websites to attract candidates and build relationships with the employees; • Receiving and reviewing applications, organising interviews for candidates, assess people's skills and advise them on training, briefing them about the responsibilities, salary and benefits of the job in question and creating a shortlist of available candidates and their skills/experience; • Using candidate databases and files to match the right person to the client's vacancy, taking feedback from employers and keep records up to date. • Visiting clients to build and develop relationships; to have a good understanding of their companies/industry, what they do and their work culture and environment; • Using sales, business development, marketing techniques and networking in order to attract new business; • Working towards and exceeding targets such as the number of candidates placed, value to be billed to clients or business leads generated; • Negotiating pay and salary rates and finalising arrangements between client and candidates; • Reviewing recruitment policies to ensure effectiveness and compliance with the legal requirements.
Santander UK Corporate & CommercialCustomer Service Advisor
Feb. 2013 - Jul. 2014London, United KingdomCustomer Service Advisor (Level 400) with a cashiering and administrative role that entails: • Working as part of a team delivering a professional customer service to ensure that customer enquiries, requests and complaints are resolved at the first point of contact where possible. • Making decisions within established procedures and following quality standards to maximise customer satisfaction. • Maintaining a good knowledge of the products and services available along with their features and benefits in order to provide a comprehensive information service to the public, advising on which will resolve the needs of the customer. • Meeting targets by being sales oriented and looking for opportunities to help new customers; and to grow the relationship between the company and existing customers. • Updating customer databases to ensure accuracy of information and the efficiency of the business when dealing with customers. • Maintaining a detailed understanding of branch control procedures relating to cash management, physical security and back office processes in order to support the operation of the branch and enable a smooth flow of work. • Undertaking general administrative duties in an efficient and accurate manner • Working with in-branch systems and equipment e.g. to operate a till, maintain ATMs, make enquiries and input on customer management systems • Performing the support control cashier role and adapting to a range of other different tasks when required by the line manager.
Ideias ao QuadradoAccount Manager
May. 2008 - Dec. 2010Lisbon Area, PortugalEvents account with duties including: • Organisation of events, meetings, conferences and congresses for external clients, including international conferences with over 2000 participants. • Management of clients, sponsors, speakers and other contacts – developing and maintaining a professional relationship with all key contacts. • Managing project plans – developing event concepts & logos, budgeting, contacting suppliers, hotels, catering services, logistics, audiovisual services, venue inspection & hire, travel arrangements and coordinating teams. • Managing tight deadlines and marketing materials ensuring they are available on time to maximise promotional impact. • Definition of the event’s target audience and create communications material that will appeal to them and create a desire to attend. • Providing input into all production stages and every aspect of a conference’s development, from proposals, through to actual shape and content of the event itself and delivery. • Working with, and delivering briefs to, departmental teams (marketing, delegate & sponsorship, sales and management). • Running the conference onsite; being responsible for the smooth flow of the event and making sure the planning process is executed in practice. • Providing post conference content and reports, both for internal use and to publish on the event's website
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