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Work Background
Serenity Behavioral Health SystemsDirector of Fundraising and Community Awareness
Oct. 2023 - Oct. 2024Augusta, Georgia, United StatesResponsible for implementation of strategic developmental goals, public awareness, campus events, and provide leadership to the Hearts of Serenity 501(c)3 nonprofit, grant writing and management, capital campaigns and development communications for all programs and locations throughout the Central Savannah River Area (CSRA). Work closely with and report to the CEO of the Serenity Behavioral Health and Hearts of Serenity Board of Directors. Responsibilities: -Social media point of contact and administrator -Manage and distribute all internal company communications through email and weekly newsletters -Brand and marketing management -Facilitate and manage all board meetings for Hearts of Serenity nonprofit -Attend and represent Serenity Behavioral Health at all state, local, and regional community partner meetings/events -Identifying, creating, and submitting grant proposals for Serenity Behavioral Health and Hearts of Serenity nonprofit -Develop, cultivate, and implement relationships with key stake holders regionally, statewide, and locally -Manage and direct all campus events, offsite community events, and tours of Serenity Behavioral Health -Work closely with all department directors for development of community partnerships, funding opportunities, resources, and marketing management -Media and public relations management
Harvest PackPartnerships Manager
Apr. 2023 - Oct. 2023South Carolina, United StatesResponsible for identifying, cultivating, and managing partnerships with national organizations (such as schools, businesses, and churches) to host meal packing events. Played a key role in developing strategies to expand the partnership pipeline, overseeing event execution, and ensuring successful collaboration with partners. Managed the logistical and budgetary aspects of these events, ensuring that each is executed seamlessly and aligns with organizational goals. Responsibilities: -Sourced and established national partnerships with schools, businesses, and churches to host large-scale meal packing events, driving both participation and impact. -Built and maintained a comprehensive partner pipeline, developing tailored strategies to target and engage new partners while nurturing long-term relationships. -Led the end-to-end planning and execution of events, overseeing logistics, budgeting, venue coordination, and timelines to ensure successful outcomes in collaboration with partners. -Directed all event marketing initiatives, including the creation of promotional materials and managing social media campaigns to increase visibility, engagement, and attendance. -Managed project budgets, ensuring cost-effective use of resources while maintaining high standards of event quality and partner satisfaction. -Acted as the primary liaison with partners, providing ongoing support, ensuring seamless communication, and fostering long-term collaborations for future events.
Woodside Country ClubMembership Director
Jul. 2022 - Nov. 2022Aiken, South Carolina, United StatesResponsible for sourcing and enrolling new members, planned/coordinated member and community events. Responsibilities: -Recruited and enrolled new members, ensuring seamless onboarding while meeting membership sales goals and objectives. -Accountable for achieving the Club’s membership sales plan, consistently driving revenue growth through strategic planning and execution. -Developed and implemented quarterly and annual membership game plans, aligning with financial targets and enhancing member retention and satisfaction. -Represented the Club at city and community events, building awareness, fostering relationships, and identifying new sources of prospective members and event opportunities. -Collaborated with club and corporate leadership to design and launch marketing campaigns, including social media strategies, to increase brand awareness and generate high-quality membership leads. -Partnered with the Private Events department to promote additional opportunities for new members and expand private events business, boosting club visibility and engagement.
YMCA of Greater AugustaDirector Of Development
Jul. 2021 - Apr. 2022Responsible for implementation of the Association’s strategic developmental goals and provide leadership to the YMCA Annual Campaign, grant writing and management, capital campaigns and development communications for 9 branches and locations throughout the Central Savannah River Area (CSRA). Workclosely and report to the CEO of the Family YMCA of Greater Augusta and Metro Board (Corporate Board of Directors). Responsibilities: -Under the direction of the CEO and in conjunction with Executive Leadership, plan and direct the Annual Campaign, Capital Campaigns, and Endowment Fund for all branches. -Serve our diverse communities equitably and act with an inclusive lens at all times. -Continuously monitor Annual Campaign, Capital Campaign, and Endowment Fund progress. -Generate donor and campaign analysis and impact reports. -Be an in-person resource and provide training, coaching and direct service to the branches as needed to achieve their Campaign goals.. -Assist CEO and branch leadership in the identification and cultivation of potential major donors and branch board members. -Assist with donor stewardship events, including but not limited to the Campaign Kickoff, Past Presidents Lunch, Branch Board meetings and other special events. -Responsible for creating Development Department communication initiatives with fidelity to YMCA Brand standards, including but not limited to e-newsletter, annual impact report and annual campaign print and digital marketing materials. -Participate as an active member of NAYDO (North American YMCA Development Organization) -Assist Director of Mission Advancement and Branch leadership with grant and sponsorship writing and management.
Idaho Falls Family YMCACEO
Aug. 2016 - Jul. 2021Idaho Falls, IDAs CEO of the Idaho Falls YMCA, I led the organization in delivering high-quality, impactful programs and services that addressed the diverse needs of the East Idaho community. I oversaw strategic planning, financial stewardship, and the execution of key initiatives, while fostering an inclusive and collaborative culture within the association. Working closely with the Board of Directors and community stakeholders, I ensured the long-term sustainability and growth of the YMCA, both operationally and financially. Responsibilities: -Directed the development and implementation of a wide range of high-impact programs and services that reflect the diversity and needs of the East Idaho community. -Supervised and collaborated with the management team to ensure the successful execution of the association's vision and strategic priorities. -Delivered multi-year financial results to support high-quality programs, addressing capital needs and ensuring sustainability of initiatives offered at no or reduced cost without compromising financial stability. -Led fundraising efforts in collaboration with the association’s advancement team, driving annual and capital campaigns, corporate and foundation grants, major gifts, and sponsorships. -Fostered and facilitated effective collaborations across the community, building relationships with new stakeholders, advocating for the YMCA’s mission, and creating new opportunities for partnership. -Cultivated a values-driven, inclusive culture across the association, emphasizing accountability, transparency, equity, and work-life balance for all staff and members. -Engaged and empowered the Board of Directors, ensuring their active participation and alignment with the mission and long-term goals of the Idaho Falls YMCA.
Idaho Falls Family YMCAInterim CEO
Aug. 2016 - Aug. 2017Idaho Falls, ID
Eastern Idaho Technical CollegeAdjunct Faculty
Aug. 2014 - Aug. 2016Idaho Falls, IDAs an Adjunct Faculty member at the College of Eastern Idaho, I taught a range of courses focused on human resources management, employee relations, recruiting, staffing, and professionalism. My role involved delivering course material to help students gain practical and theoretical knowledge in the HR field, while fostering an engaging and collaborative learning environment. Responsibilities: -Taught courses related to human resources management, including employee relations, recruiting, staffing strategies, and professional conduct. -Developed and delivered curriculum designed to provide students with practical knowledge and real-world applications of HR concepts. -Engaged students in discussions and activities that reinforced key HR practices and principles, preparing them for careers in human resources and related fields. -Provided mentorship and guidance to students, supporting their academic and professional development. -Assessed student performance through a variety of evaluation methods, including exams, assignments, and participation, ensuring alignment with course objectives.
Bitrick Consulting GroupManaging Director
May. 2013 - Aug. 2016Idaho Falls, Idaho, United StatesAs Managing Director of Bitrick Consulting Group, I led a team of executive-level professionals in providing tailored business and management solutions to clients across various sectors, including private, public, and nonprofit organizations. With a strategic focus on growth, transformation, and sustainability, I worked closely with clients to identify opportunities for change, address critical challenges, and implement custom solutions for long-term success. Responsibilities: -Directed strategic leadership and oversight for the firm, delivering custom business and management solutions to clients in diverse industries across Southeast Idaho. -Partnered with clients to identify growth opportunities, resolve critical business challenges, and implement strategic transformations for sustainable results. -Led consulting efforts that spanned every phase of business development, from start-up planning and growth strategies to managing internal and external transitions. -Fostered and managed key partnerships with business alliance partners, leveraging collective expertise to deliver comprehensive and innovative solutions. -Collaborated with clients to develop customized strategies that aligned with their specific goals and needs, ensuring long-term organizational success and growth. -Provided leadership and guidance to consulting teams, ensuring the successful execution of client engagements and high-quality service delivery. -Engaged with public, private, and nonprofit organizations to drive impactful changes and deliver measurable results through innovative business solutions.
Advantage Employer SolutionsDirector of Human Resources and Workers' Compensation
Jan. 2007 - Dec. 2013Idaho Falls, ID-Managed human resources activities and administer policies according to executive level direction. -Consulted and assisted clients with hiring, recruiting, and staffing as needed. -Control compensation and benefits, employee relations, training, safety, labor relations, and employment records. -Responsible for directing implementation of human resources policies, programs, and procedures. -Served as a link between members of client management and employees by interpreting and administering contracts and helping resolve work-related problems. -Investigated employee complaints, assists with counseling, and recommended action on employee relations matters. -Maintained employee and employment records and compile statistical reports concerning personnel-related data. -Administered compensation, benefits and performance management systems, and safety and recreation programs. -Assisted in employee benefits programs and recommend revisions to available options. -Advised managers on organizational policy matter such as equal employment opportunity and sexual harassment, and recommend changes needed for employment and labor law compliance. -Conducted orientations covering company policies, benefits, emergency plans, basic ergonomics and sexual harassment training for client employees. -Developed, recommended, and implemented personnel policies and procedures; prepared and maintained handbook on policies and procedures -Responsible for payroll administration including collecting hours and processing payroll for clients, payroll reporting to governmental agencies, and ensuring compliance with FLSA. -Handled paperwork at termination including unemployment insurance claims and reports to management on disputed claims. -Filed workers' compensation reports with appropriate insurance entities and state/federal agencies. -Managed all claims including follows up on progress of employees who are on disability or restricted duty.
ManpowerStaffing Specialist
Feb. 2006 - Jan. 2007Boise, Idaho, United StatesAs a Staffing Specialist, I managed human resources activities and provided strategic consulting to clients in recruitment, staffing, and employee relations. My role involved overseeing HR policies and procedures, ensuring compliance with labor laws, and fostering effective communication between management and employees. Responsibilities: -Managed human resources activities and administered policies in accordance with executive-level direction, ensuring alignment with organizational goals. -Consulted with clients on hiring, recruiting, and staffing needs, providing tailored solutions to meet diverse workforce requirements. -Controlled various HR functions, including compensation and benefits, employee relations, training, safety, labor relations, and maintenance of employment records. -Directed the implementation of human resources policies, programs, and procedures, ensuring effective communication and compliance. -Acted as a liaison between client management and employees, interpreting contracts and resolving work-related issues. -Investigated employee complaints, provided counseling, and recommended appropriate actions on employee relations matters. -Maintained comprehensive employee and employment records, compiling statistical reports on personnel-related data for management analysis. -Advised managers on organizational policies related to equal employment opportunity, sexual harassment, and legal compliance -Conducted employee orientations that covered company policies, benefits, emergency procedures, and sexual harassment training. -Managed payroll administration, including collecting hours, processing payroll for clients, and ensuring compliance with state and federal regulations -Handled termination paperwork, including unemployment insurance claims, and provided management with reports on disputed claims. -Filed workers' compensation reports with relevant insurance entities and agencies, managing all claims and following up on the progress of employees.
WorkscapeBenefits Specialist
Sep. 2000 - Feb. 2006Boise, Idaho, United StatesAs a Senior Benefits Specialist at Workscape/ADP, I served as the primary contact for employees across 40 major corporations regarding their company-provided benefits and HR policies. My role involved acting as a liaison between employees and various insurance carriers, ensuring that employee inquiries and issues were addressed efficiently and effectively. I played a crucial role in managing benefits enrollment, processing leaves, and assisting employees with technical issues related to HR software and programs. Responsibilities: -Acted as the main contact for employees, addressing questions, concerns, and issues related to company-provided benefits and HR policies for over 40 major corporations. -Served as a liaison between employees and insurance carriers for health, dental, life, and disability insurance. -Researched and resolved employee issues promptly, directing complex inquiries to appropriate personnel as necessary. -Processed leaves of absence, including both FMLA and non-FMLA requests, ensuring compliance with relevant regulations and company policies. -Responded to employment verification requests in a timely manner, maintaining confidentiality and accuracy. -Managed benefits enrollments, resolved enrollment issues and discrepancie. -Assisted with COBRA administration and flexible spending account (FSA) management, providing guidance to employees on their rights and responsibilities. -Provided technical support to employees encountering issues with Workscape software and programs, ensuring a seamless user experience. -Actively participated in training and mentoring new hires, fostering a collaborative learning environment and enhancing team effectiveness. -Supervised team members as required, promoting accountability and high standards of service delivery. -Collaborated closely with the marketing department to promote HR services to potential clients, contributing to the growth and visibility of the firm.
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