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WalkMe™Director, Solution Engineering
May. 2023 - Mar. 2025Greater Boston
SalesforceSenior Director, Enterprise Architecture at Salesforce
Feb. 2019 - Feb. 2023Greater Boston AreaAs a founding member of the Enterprise Architecture team at Salesforce, I helped define and market the role both internally and externally, including popularizing the "Illuminate" brand. Starting with barely a dozen Enterprise Architects in 2015, the team has grown to well over 100. Hired close to 20 individuals and mentored 7 into leadership positions, while retaining close to 100% over my tenure. Supported the largest deals at the Enterprise level, averaging 80% contribution rate from my team to our territory's overall attainment, most recently with the Consumer and Business Services team across the United States. Produced Industry Blueprints to help verticalize the EA program. Defined and refined the Enterprise Architecture certification for Salesforce presales.
SalesforceDirector, Enterprise Architecture
Jul. 2015 - Feb. 2019Greater Boston Area
OracleSales Consulting Manager
Jun. 2006 - Jul. 2015Burlington, MALead a team of enterprise architects, business architects and database specialists to support a three region area for North American Commercial Technology within Oracle. Work side by side with the Area Sales VPs to create account strategies, align technology with business problems, and create compelling business cases for our clients. Responsible for the entire technology stack, including engineered systems, database, security, integration, and management.
OraclePrincipal Sales Consultant
May. 2000 - Jun. 2006Burlington, MAPrincipal Sales Consultant 2005-2006
Senior Sales Consultant 2003-2005
Staff Sales Consultant 2000-2003 Over the course of six years in the role, saw the transformation of the industry and myself from product sales to solution sales to value sales. Was a consistent top performer, working with every level of customer from the emerging markets to the Fortune 100 articulating the value of Oracle’s solutions and mapping our technology to business problems.
W.T. ChenConsultant
Jan. 1997 - Dec. 2000Created technology solutions for business problems at the Massachusetts Department of Revenue and the U.S. Department of Transportation. Automated processes, streamlined operations, and was a hands on programmer as well as project architect.
CACI, Inc.Database Analyst
Jan. 1993 - Dec. 1997Worked with the U.S. Department of Justice migrating databases from mainframe to Oracle, as well as creating innovative in-courtroom systems for U.S. Attorneys. Worked on high profile cases both behind the scenes and in the courtroom.
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