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Work Background
VerintStrategic Partnerships Director - MENA (Revenue)
Jan. 2024 - Mar. 2025Dubai, United Arab Emirates- Spearheaded strategic partnerships and alliances to drive Partner-led revenue growth and expand market reach.
- Identified, evaluated, and onboarded key partners, negotiating favorable terms and conditions.
- Developed and executed joint business plans with partners, collaborating on go-to-market strategies and co-marketing initiatives.
- Cultivated strong relationships with partners, serving as a trusted advisor and ensuring alignment on mutual goals and objectives.
- Monitored and analyzed partnership performance, identifying areas for improvement and optimization.
(SIs, Global SIs, Hyper-scalers, CCaaS leaders, BPOs & CX Vendors)
Partnership LeadersMember
Dec. 2022Dubai, United Arab Emirates
UnifonicStrategic Partnerships - Senior Manager (Revenue)
Dec. 2021 - Nov. 2023Dubai, United Arab EmiratesI worked on establishing a partnership and business development organization within Unifonic to foster growth and generate revenue through partnerships in the GCC region, including Saudi Arabia. This involved collaborating with Mobile Network Operators (MNOs) and government entities in the public sector, as well as Independent Software Vendors (ISVs), Hyper-scalers, System Integrators (SIs), Solution Providers, Marketing Agencies, and Accelerators.
UnifonicProduct Partnerships Manager (Product)
May. 2019 - Dec. 2021Riyadh, Saudi ArabiaI oversaw and managed the relationships within the Unifonic ecosystem, specifically with ISVs, Marketplaces, Technology partners, and Integration partners. My responsibilities included establishing and maintaining strong connections between the product, product marketing, and product excellence teams, and our partners at Unifonic. Additionally, I was responsible for managing the communication channels acquisition with Over-The-Top (OTT) platforms such as WAFP API, Apple Business Chat, and Google Business Messages. This involved coordinating the integration of these channels into Unifonic's services and ensuring effective communication and collaboration with the OTT providers. Furthermore, I conducted partnership due-diligence for potential M&A (Merger and Acquisition) opportunities on behalf of Unifonic. This involved assessing the strategic fit and compatibility of potential partners, evaluating their financial viability, and analyzing the potential benefits and risks associated with the proposed partnerships.
GlobitelRegional Manager - Business Development & Partnerships (Revenue)
Jan. 2015 - May. 2019Amman, JordanI was responsible for managing the markets of UAE, Bahrain, Kuwait, Yemen, and Nigeria within the telecom industry. This involved overseeing various activities such as channel management of partners and resellers in the region, including Ericsson and Huawei. I implemented effective business development strategies and carried out related activities to drive growth and expand market presence. Additionally, I actively participated in telecom industry events and networking opportunities to stay informed about market trends and establish valuable connections. I also managed tender processes and Request for Proposal (RFP) submissions, ensuring thorough and efficient tender management. Furthermore, I conducted presentations at the top management level, showcasing our company's capabilities and value propositions. Through lead generation, I identified potential opportunities and worked on transforming them into tangible deals. I took an active role in closing these deals and engaging in contract negotiations, ensuring mutually beneficial agreements for all parties involved.
GlobitelRegional Business Development Officer (Revenue)
Sep. 2013 - Dec. 2014Amman, JordanI provided support to Regional Managers in their efforts to prospect new clients in the Hardship markets of Egypt, Kurdistan, Iraq, Nigeria, and Cameroon. This involved assisting in identifying potential clients, conducting market research, and facilitating initial contact and engagement. Additionally, I managed the procurement registration process at Mobile Network Operators (MNOs) in the respective markets. This entailed ensuring that our company successfully completed the necessary registration and compliance requirements to participate in procurement opportunities. Furthermore, I handled the registration of partner profiles at major vendors such as Ericsson, Huawei, and Nokia. This involved submitting the necessary documentation and information to establish and maintain partnerships with these vendors. I also played a role in managing Service Level Agreements (SLAs) and negotiating contracts with clients. This included monitoring and ensuring compliance with SLA terms, as well as negotiating favorable contract terms and conditions to benefit both parties involved.
BoschBusiness Management Intern
Sep. 2012 - Aug. 2013Stuttgart Area, Germany
souq.comFinance Intern
Oct. 2011 - Mar. 2012Jordan
Jordan Investment BoardMarket Research Intern
Jun. 2011 - Sep. 2011Jordan
ZainProfessional Basketball Player
Jul. 2003 - Dec. 2010Amman, Jordan
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