Grace Schiodtz

Global Director Strategy & Planning @Uber

AssistantCustomer ServiceConsultingHRBusiness Owner

Strategy Director | Advisor | Startup Mentor 📍 Based in Mexico City | 🌎 U.S. & Chilean citizen | 🌐 Global experience in tech, mobility & retail I’m a strategic operator and trusted advisor with 15+ years of experience leading high-impact teams across Latin America, North America, and globally. Most recently, I served as Global Strategy & Planning Director for Uber Eats Grocery & Retail, overseeing performance, long-term planning, and cross-functional alignment across 22 countries. I previously led regional operations, innovation pilots, and M&A integration projects—most notably Uber’s acquisition of Cornershop ($3B). I thrive at the intersection of strategy, operations, innovation, and execution. I’ve launched new business lines, scaled high-growth marketplaces, and supported C-level leaders with insights and decision-making. I’m passionate about building diverse teams, mentoring startups, and driving business with purpose. Currently on a professional sabbatical, I advise startups and coach new GMs and commercial leaders in tech and software. I’m open to collaborations, speaking opportunities, and strategic advisory roles. 🗣 Languages: English, Spanish, Portuguese (basic) 🎓 MBA – Cornell University | Exec Ed – Harvard Business School 🤝 Let's connect if you're building something ambitious in tech, retail, logistics, or LATAM markets.

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Work Background

Director Global Strategy and Planning, Uber Grocery & Retail Delivery

UberDirector Global Strategy and Planning, Uber Grocery & Retail Delivery

Mar. 2022 - Sep. 2024Mexico City, Mexico

General Manager New Verticals Latin America

UberGeneral Manager New Verticals Latin America

Nov. 2020 - Mar. 2022Mexico City Metropolitan Area

Head of Strategic Initiatives Uber Eats LatAm | Strategy and Planning

UberHead of Strategic Initiatives Uber Eats LatAm | Strategy and Planning

Feb. 2020 - Oct. 2020Mexico City Metropolitan AreaLeading the ideation, pilots, and expansion of innovation projects such as advertising, payment integration, delivery as a service for merchants (DaaS), and sales of non-restaurant categories such as alcohol, convenience, pharma, pet. Member of Covid19 leadership response team. Cornershop integration and antitrust filing, spokesperson for media interviews. Master Coaches program.

Head Of Project Management Office Uber Eats LatAm

UberHead Of Project Management Office Uber Eats LatAm

May. 2019 - Feb. 2020Mexico City

Country Manager - Uber Chile

UberCountry Manager - Uber Chile

Jun. 2017 - Mar. 2019Santiago Province, Chile

Growth Manager - Driver and Rider Operations

UberGrowth Manager - Driver and Rider Operations

Jan. 2017 - Jun. 2017Santiago Province, Chile

Customer Service Center Manager

UberCustomer Service Center Manager

Apr. 2016 - Jan. 2017Santiago, Chile

North America HQ Strategy & Audit - MBA

Samsung Electronics AmericaNorth America HQ Strategy & Audit - MBA

Jun. 2014 - Aug. 2014Ridgefield, New Jersey

Process Improvement Analyst

CSAVProcess Improvement Analyst

Jul. 2012 - Dec. 2012Santiago, Chile

Regional Planning - West Coast South America

CSAVRegional Planning - West Coast South America

Oct. 2011 - Jul. 2012Santiago/Valparaiso, Chile

Project Trainee, Customer Service Dry Cargo

CSAVProject Trainee, Customer Service Dry Cargo

Mar. 2011 - Oct. 2011Santiago, ChileBuild, operate and handle tools for quantitative and qualitative deep dives and for continuous tracking to identify trends and opportunities in the Customer Service and Sales areas. Standardizing levels of service, creating and leading professional development training (such as communication, adaptability, negotiation, and high-performance teams). Implementing a system of verified cargo reservation, generating and analyzing global KPIs. Leading the training for regional agencies.

Computer Science Teacher

CreceChileComputer Science Teacher

Jan. 2010 - Jan. 2011Maipú, Región Metropolitana de Santiago, ChileVolunteer computer teacher improving computer literacy for adults, course recognized by SENCE. Microsoft Office software and basic computer skills. Ranked among best teachers of the year.

Product Manager - Business Productivity Specialist

MicrosoftProduct Manager - Business Productivity Specialist

Jan. 2009 - Jan. 2010Santiago, Región Metropolitana de Santiago, ChileProject manager for business productivity software and servers, Microsoft Office. Sales, software training, and marketing through customer segmentation and data analytics, advertising, client events, and sales force (call center) training.

Human Resources - Special Projects

BHP BillitonHuman Resources - Special Projects

Jan. 2007 - Jan. 2008Santiago, ChileProjects in employee training and development; detection of future skills required by areas, updating employee onboarding tools and leadership presentations. Organizational structure and talent management projects regarding succession planning and high performer mapping. Recruitment. Internship and specific projects during HR masters program.

Teacher Assistant - Macroeconomics II

Universidad Adolfo IbáñezTeacher Assistant - Macroeconomics II

Jan. 2007 - Jan. 2007Santiago, ChileTeaching economic performance, structure, behavior, and decision-making. Interest rates, taxes, government spending, economic growth.

Money Market Analyst

Banco Santander ChileMoney Market Analyst

Jan. 2006 - Jan. 2006Santiago, ChileSales of financial transactions, including negotiating short-term instruments within the Chilean financial market. Assisted traders with executing financial asset transactions in the money market, ensuring smooth and accurate processes. Conducted market analysis to support financial decision-making and asset negotiation.

Commercial Department Analyst

SamsoniteCommercial Department Analyst

Jan. 2005 - Jan. 2005Santiago, ChileManaged data entry tasks focusing on accuracy and efficiency while transitioning information to a new data management system. Conducted sales data analysis to track product performance across various stores, providing actionable insights to support decision-making. Assisted in in-store operations, sales, and administrative duties to ensure smooth daily store management.

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