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Work Background
accesa.euChief Customer Officer
Sep. 2021
accesa.euPartner Management Lead
Jul. 2020Oradea, Bihor, RomaniaThe role responsibility is to lead the team of Channel Partners to create relationships, win, maintain, and expand relationships with the channel partners. Assigning accounts to Channel Partners based on geography, channel, or market, the Channel Partner Lead is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Partner team represents the entire range of company services to assigned partners though may focus on a specific solution set if focused in a partner market sector.
accesa.euClient Partner
May. 2020Oradea, Bihor, Romania
accesa.euSDO coordinator
Sep. 2019 - Jul. 2020Oradea
accesa.euService Delivery Manager
Apr. 2019OradeaI am the single point of contact between Accesa, one of the most successful IT service providers in the DACH area, and its customers, working towards a high-quality collaboration between the two, through attention to details and delivery according to expectations, expressed or not.
Responsibilities:
• Working together with varied teams within our company and key business stakeholders on our clients’ side to define the strategic direction of the accounts managed and identify opportunities for expanding
• Ensuring delivery according to our client’s expectations (and beyond), acting as an ambassador for Accesa in all client interactions and a trusted representative of the client within Accesa, advocating the client’s interests in discussions with internal stakeholders
• Working with our own Business Unit Managers, as part of the Account Leadership Team, to ensure governance and steering for the client and projects
• Ensuring contractual and commercial coverage of services provided, liaising with the team to construct well-informed proposals, bids and documentation for the customer, unifying the tech perspective with the commercial one
• Creating, reviewing and maintaining an Account Business Plan for all clients in my portfolio
• Involved in both pre-sales and bidding processes
V.I.P. Pictures World GmbHSales Marketing Manager
Aug. 2014 - Apr. 2019OradeaIn my role as Key Account Manager for this ambitious and comprehensive project, I was active in promoting the brands of different VIPs at an international level, considering each account in the context of its specific domain (i.e. sports, the music industry, arts).
V.I.P. Pictures World GmbH is the owner of the first online platform of social commerce which creates and sells exclusive and official product collections for national and international celebrities, without any financial risk. As a new concept, the innovative online commerce platform www.vip-pictures.com, presented a vast variety of customizable and customized articles, translated in 13 languages. We based our success on the cutting-edge technology at our premises and a simple principle at the foundation of our mission: capitalizing on the image of celebrities without any financial risk for them. Responsibilities:
• pitching the concept to celebrities famous in different industries, adapting the concept to their respective domains (sports stars & teams, music artists & show business personalities)
• managing key accounts from the initial phase of branding and creating a marketing campaign up until developing the logistics of the after-sales activities in connection with end customers (fans)
• liaising with our in-house and external graphic designers, our article configuration team and our production unit in order to create capsule merchandise collections for the accounts and brands in my portfolio
• working with our PR expert to create marketing strategies to promote the accounts (social media, press conferences, fan meet & greets, etc.)
• coordinating the team of account executives in their activity, reporting on results, evolution and budgets
Cristalica GmbHONLINE SALES MANAGER
Dec. 2012 - Mar. 2019OradeaIn my activity as Sales manager for Cristalica, a producer and seller of high-end glass articles, I was in charge of organizing and promoting our diverse sales channels via specific campaigns. Responsibilities:
ONLINE SALES VIA OWN ONLINE SHOP
• Setting up the structure and functionality of the Cristalica online shops, presenting a vast array of glass & crystal items, jewelry, customizable articles (a portfolio of over 10,000 articles)
• Overseeing the programming of the sites and checking the functionality of the shops, liaising with the internal implementation team and the nearshore partner
• Outlining online & offline promotion of the shops via own and/or external methods
• Setting up promotion campaigns, policies and negotiating contracts
• Setting up a pricing scheme and allocation to the customer groups
• Overseeing the Magento backend, the multistore platform on which all the shops are hosted
• Overseeing, checking and implementing the article management system – descriptions, attributes, categories, pricing, stocks, images, 360º representations
• Overseeing orders, managing complaints, tracking deliveries, communicating with customers
• Preparing and implementing SEO optimization processes
• Reporting on sales, budgets, views, visitors, reach, etc.
ONLINE SALES VIA ESTABLISHED MARKETPLACES (AMAZON, EBAY)
• Choosing the article assortment to be offered, the prices and necessary information for listing these products on the respective marketplaces
• Creating and checking the CSV files needed for automatic listing of the items
• Overseeing orders, managing complaints, tracking deliveries, communicating with customers
DIRECT SALES
• Running the department, assignation of tasks within the team and checking the results
• Searching for B2B customers, negotiating contracts and contractual terms
• Councelling clients
• Overseeing contract evolution, issuing quotes and tracking payments
Simcor GrupHead Of Sales Marketing
Mar. 2009 - Feb. 2012OradeaIn my managing role at SC Simpromat SRL, manufacturer of construction materials (concrete & prefabricated concrete elements, mortars and adhesives), I used my innate curiosity to explore a domain from scratch and build up my expertise in a fast ramp-up in an area that was novel to me, working up to be a specialist in the product palette we offered, getting to know the specifics of this area and of the customers I managed.
Responsibilities:
• creating and overseeing the sales and revenue plan
• creating and overseeing the marketing plan and its fulfillment • proposing and developing advertising solutions for the products and services of our company
• outlining marketing guidelines and event organization: parties, press conferences, product presentations, etc.
• organizing and carrying out marketing activities in partnership with advertising agencies, PR specialists and the production team for designing support materials
• identifying the development areas and proposing new products, solutions, sales techniques; ensuring the quality of pre-sales services
• optimizing the product stocks, tracking the sales volume, taking measures to avoid bottlenecks in production
• leading and organizing the departments I was responsible for (Marketing, Sales, Order & Quote Centre, Logistics & Transport, Customs Relation Management, Call Center, Invoicing)
• tracking the execution of the contracts, taking part in important negotiations
• supervising the creation of bid documentations
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