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Work Background
JPMorgan Chase & Co.Credit card account specialist
May. 2024San Antonio, Texas, United States
New York Life Insurance CompanyFinancial Advisor
Oct. 2023 - May. 2024San Antonio, Texas, United States
USAAInsurance Professional
Aug. 2022 - Oct. 2023San Antonio, Texas, United StatesAs a licensed insurance agent, I received incoming calls from all states regarding member’s homeowners, renters, valuable personal property, auto, and umbrella insurance needs. I was able to uncover gaps in coverage through conversation, initiate quotes, issue policies, and service existing accounts; facilitating their financial security through adequate coverage is the top priority.
Farm Bureau BankAgent support specialist
Oct. 2019 - Aug. 2022San Antonio, Texas, United StatesThe banks main source of new business stemmed from referrals through Farm Bureau Agents, and my position offered them support with opening new accounts, account maintenance, and commission inquiries.
J.CrewSales Associate
Sep. 2017 - Oct. 2019San Antonio, Texas, United StatesAccepting orders over the phone, addressing service errors such as lost packages, incorrect items received, and missing items.
Harland ClarkePhone Banker
Jan. 2017 - Aug. 2017San Antonio, Texas Area
Sally BeautySales Associate
Jan. 2016 - Jan. 2017San Antonio, Texas AreaThis has been my most challenging, yet rewarding, customer service experience to date. Faced with a new challenge every day, I am still able to accumulate product knowledge through customer assistance; helping them find the best customized solution to their problem is achieved through a two way discussion. Always present on the sales floor, I am able to greet and talk to every customer that comes through our door, while still completing my daily duties such as price changes, backstock, and housekeeping. At the register, I am also able to help the customer with purchases, returns, or exchanges; We always ask about product satisfaction and offer alternatives if expectations were not met.
Santikos TheatresCustomer Service Representative, Usher
Aug. 2014 - Feb. 2015Responsibilities at the theater included ushering guests to their correct auditoriums, cleaning theaters after a showing to prepare for the next group, continuously checking and cleaning bathrooms, maintaining a presentable lobby area, working the cash register at the concession stand, making and serving food items, always asking for loyalty cards when a customer paid, interacting with the customers when assistance was needed, and answering the phones at the front desk.
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