Center for Nonprofit AdvancementBenefits Trust Director
Aug. 2003 - Jan. 2018Washington D.C. Metro Area• Facilitate compliance and daily operations of a 34-year old Multiple Employer Welfare Arrangement Trust (MEWA) with $24M annual insurance premiums
• Manage a fully insured group health plan offering health, life, dental, medical gap, vision, and health flexible spending benefits to 300 nonprofit organizations
• Analyze contracts for cost savings to improve coverage and options that brought zero to single-digit rate increase below the regional average
• Reorganized job tasks and duties of a four-member team to streamline processes, foster accountability, increase productivity and considerably improve customer service
• Performed deep-dive quality analytics to assess benefits, employee satisfaction and delivery for negotiations during annual benefit renewals or request for proposal process
• Design, manage and facilitate informational and compliance documents for annual Open Enrollment meetings for the participating employers to educate and empower employees to make powerful, positive, long-lasting decisions
• Apply PPACA, HIPAA, FLSA, DOL and IRS regulations to my daily interaction with four-member team, participating employees and prospective new members
• COBRA Administration for an average of 25 former employees a month
• Enhanced and managed the organization’s proprietary benefits system as well as web interface management
• HIPAA 834 implementation with new vendors, weekly electronic data transfer of eligibility files for five insurance carriers and quarterly eligibility audits of each carrier
• Oversight of finances and annual financial audit by outsourced accounting firm
• Proficient using Microsoft Excel, Word, Outlook, and PowerPoint