I specialize in finding solutions for business owners and helping them determine how our cards can help them reach their goals; which card best suits their business’ needs, how to utilize all available benefits, and making them aware of all that the business cards have to offer to make their banking with us as smooth as possible.
Accomplishments:
Awarded ‘Overall Top Performer’ when graduating from training
Recognized by Marriott for exceptional service to their customers
Received the honor of being selected ‘Employee of the Month’ twice in my first year of employment
Selected to participate in a project tasked with creating First Assist workflow simulations by providing expertise and feedback
Involved in the PRIDE BRG in a leadership role as an ‘Event Coordinator’.
Increasing Evee (AI assistance) utilization during calls from 6% to over 68% in a single month, and subsequently maintaining that percentage consistently
Meeting and exceeding metric goals for Average Handle Time, CRO, as well as in Quality and Compliance.
Volunteering at every opportunity within and outside of the Firm: Packing backpacks for children, Salvation Army - wrestling event concession stand, Food Bank - warehouse sorting and packing
Assists peers by listening to live calls and providing feedback through written coaching using the GROW method.More...
Dr. Amber Bartlett
Founder & CEO@Barker House Consulting
Verified
Business Psychologist, coach and consultant working with business owners from people to profits. I focused on human behavior within organizations for 10+ years, including employee experience, Talent Development, Talent Management, and leadership development. I also provide executive coaching and conflict resolution. I am adept at creating or improving business processes.More...
Crystal Koutz
System Administrator@Private (Public Municipal Utility)
Verified
Design-smart. Data-sharp. Results-driven.
Multidisciplinary professional with 16+ years in Records & Information Management, 20+ years in IT Technical Support, and multiple years experience in eCommerce Management to include a background in web and graphic design. Holds a Certified Records Analyst (CRA) and is a current CRM candidate; skilled in data governance, discovery, record retention, storage, record compliance, and EDRMS system design, development, and implementation. Also experienced in UI/UX, content creation & management, front-end development, QA testing, and technical writing. Detail-driven and dependable, available for freelance work across digital and information-focused projects.More...
Brian Anderson
Cloud Expert@Independent Consultant
Verified
Brian Anderson is a highly skilled and experienced Cloud Expert currently serving at Independent Consultant Company. He has over a decade of experience in the tech industry, specializing in cloud computing, data management, and cybersecurity. Brian is known for his ability to simplify complex cloud concepts and guide businesses to leverage cloud technology effectively. Before becoming a consultant, he held several senior roles at leading tech companies where he led numerous successful cloud migration and implementation projects. Brian holds a degree in Computer Science and possesses multiple cloud technology certifications. He is a forward-thinker who continuously stays updated with the latest industry trends and advancements. Brian's expertise lies not only in his technical skills but also in his ability to provide strategic guidance and personalized solutions to his clients.More...
Jeff Benson
VP Sales and Success@enosix
Verified
Jeff Benson is currently the VP of Sales and Success at enosix, an enterprise integration software company. He holds extensive experience in the tech industry, specializing in enterprise software and sales strategies. Prior to his role at enosix, Benson has held several leadership positions in various prestigious tech companies, where he developed a strong background in sales and customer success. His expertise lies in developing and implementing strategic plans to drive revenue growth and customer satisfaction. His deep understanding of technology and passion for sales make him a key contributor to enosix's continuing growth. Benson's proven track record of success in the industry is a testament to his dedication and commitment to excellence.More...