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Work Background
Compass Claims Management Ltd. Co. Owner
Mar. 2024United StatesOffering education and consulting services to consumers of insurance products.
ControlExpert Inc.Subrogation Specialist
Jun. 2022
AutoClaims Direct Inc. (ACD)Quality Assurance Specialist
Oct. 2021 - Jun. 2022The people on our Quality Assurance Team set ACD apart from similar service and technology companies in our industry. For every claim we're entrusted to manage, we perform an audit and
compliance review for proper industry repair adherence, and to ensure carrier guidelines and state regulations are met. We’re exceptional when it comes to taking care of our clients. My job responsibilities include:
- Expediting the flow of information and resources in the claims handling process. - Giving timely feedback and status reports to clients and body shops, ensuring the vehicle repair process stays on track.
- Providing consultant type expertise, interpretation and guidance to claims adjusters, appraisers and repair facilities.
- Evaluating fair and accurate itemizations of claim-related vehicle damage, in compliance
with Auto Policy and Standard Fair Claims Practices. Concentration on identifying compliance with standardized Policy and Industry Standard guidelines.
- Assessing safe and effective repair procedures with body shop managers and technicians, to ensure a quality finished product.
- Writing estimates in all appraisal formats.
Glacier Restaurant GroupServer Trainer
Aug. 2015 - May. 2019Kalispell, Montana
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