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TalentSmartEQSales Development Representative
Jan. 2024 - May. 2025San Diego, California, United States- Awarded "Smartie Rookie of the Year" in 2024 as a top performer and standout collaborator; Led, inspired, and developed Sales Development team to drive innovation and ensure predictable and scalable results that drive growth and improve organizational profitability - Maintained and exceeded 32 Qualified Sales Meetings (QSMs) per month through 80 - 100 daily outreach efforts, consistently hitting quality KPIs; Drove development and implementation of SDR standard operating procedures using research, building best practices across product verticals, and leveraging emotional intelligence coaching techniques. Implemented new systems and processes across Customer Success, Sales, Marketing, and Applied Research departments - Executed multi-channel inbound and outbound campaigns via email, phone, and LinkedIn across West Coast, Southwest, and Midwest territory; Proactively identified and moved forward initiatives that enabled the success of VP relationships within specified verticals, e.g. Education, Healthcare, and Government Agencies - Partnered with Marketing to generate sales-qualified leads through webinars and product demos targeting C-Suite and Director decision-makers within the leadership and development industry; Demonstrated setting strategic direction for delivery and client service, aligning with the overall company vision - Held $300K quota responsibility and managed client transitions from VPs; Adept at managing corporate customer expectations, resolving cross-functional-issues, and delivering complex digital products on time and within budget
All Across AfricaAccount Relationship Manager
Apr. 2022 - Feb. 2024San Diego, California, United States- Led a multi-generational team of 3 sales reps, achieving >85% conversion on initiated sales; Managed day-to-day relationships with national and global portfolio, primarily covering Europe and Africa; Built deep relationships with customers, requested by name to partner with exclusive Fortune 500 brands in the home decor and retail spaces - Conducted one-on-one mentorship and progress tracking for team development; Provided coaching, guidance and support to Sales and Marketing to enhance delivery practices and increase impact, while fostering a collaborative, high-performance culture that encourages mutual support - Data-driven leadership with a customer-first mindset, focused on creating long-term value and fostering innovation in an underrepresented supply chain; Analyzed high-volume datasets for forecasting and customer segmentation - Created solution-oriented weekly outbound strategies, generating 50 B2B outbound touch points daily; Created and published social content (Instagram, LinkedIn) to boost engagement Managed enterprise sales ($500K+) across B2B and D2C to support and advance CRM strategy; Researched market opportunities and leading-industry buyers to help identify potential new partners, and help build the business case for securing their business through virtual consultations, in-person stakeholder meetings, and industry events - Developed and strengthened brand relationships by fostering trusting relationships with clients and prospects; Worked closely with retail buyers and design teams to provide custom products; Represented the brand at conferences and trade shows - Worked closely with internal team to understand current and future market needs and identify new business opportunities; Collaborated with Design, Marketing, and Operations to ensure seamless day-to-day product operations
Thompson Triage Estate PlanningLife Agent
Jul. 2021 - Feb. 2024San Francisco, California, United States
Peak Wellness | Modern Corporate Wellness | Workplace Mindfulness Meditation & Yoga TrainingSenior Facilitator
Jul. 2021 - Feb. 2024San Francisco Bay Area
DigiStream InvestigationsAccount Manager
Feb. 2018 - Jan. 2022San Francisco Bay Area- Ranked among top nationwide presenters for the brand; Presented to Super Lawyers, Top Lawyers, and sitting Judges selling the business case for e-Discovery and how to leverage social media findings in court - Increased referral business by over 75% via strong client relationships; Converted prospects into clients and won deals with C-suite leaders in insurance and self-insured sectors - Developed compelling proposals, including narratives and pricing, that positioned the organization for success; Revitalized West Coast presence, specifically Sacramento, Fresno, and Central Valley market by providing relevant data via cold calls, webinars, and white paper conteny
DigiStream InvestigationsExecutive Assistant
Dec. 2015 - Feb. 2018
Arc Learning GroupSocial Media Intern
Feb. 2014 - May. 2015
Raley'sService Assistant
Jan. 2013 - Jan. 2014
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