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Work Background
Sonoma County Event Center at the FairgroundsAdministrative Assistant to Chief Executive Officer
May. 2023Santa Rosa, California, United States
66 Training Services, LLC Consultant
Dec. 2021 - Jan. 2022Higher education, training, and workforce development consultant. Offering the following services:
- Talent Development Solutions
- Workforce Development
- Program Management
- Project Management
- Curriculum Design
- Curriculum Support
- Training Delivery - Employer Engagement
Gavilan CollegeEOPS Sr. Program Services Specialist
Aug. 2016 - Sep. 2022Gilroy, CAManaged a student support program for a diverse student population with cultural, academic, and socioeconomic barriers of 500 students providing high touch services for retention and graduation success.
● Prepare and manage complex budgets for the EOPS program. ● Create and deliver support program outreach presentations throughout campus and in the community. ● Determine student eligibility and provide support to students to help them through the entry process.
● Provide strategic leadership for the creation, development, and execution of large-scale events. ● Analyze student data for successes and failures to improve outcomes and implement improvements.
● Mentor students regarding educational, personal and employment issues and provide referrals to resources, school adjustment, study habits, and career planning.
work2futureUnit Supervisor, Young Adult Program
May. 2014 - Aug. 20162072 Lucretia Avenue, San Jose, CAwork2future addresses the workforce and economic development needs of our local area, in collaboration with small and large businesses, educational institutions and community-based organizations. As Unit Supervisor:
● Provide leadership and supervision to the employment services team in the areas of job development such as: interviewing, job placement, assessment, employer contact, and job seeker consulting
● Identify, collect and analyze industry, occupational, educational and economic information utilizing web tools for Labor Market Information for use in job development ● Created and implemented an employer outreach plan and job development plan providing full cycle recruitment and job development services
● Guide the integration and alignment of Employment Services Unit goals with all other aspects of program and services provided to clients
● Actively engaged clients participation in their job search by coordinating hiring events such as job fairs, open and closed recruitments, job talks, workshops, etc. with 1 to 50 plus employers and up to and over 100 attendees
● Obtain feedback from employers for skill needs, job trends, and critiques of our student’s interviews.
● Provide one on one in depth client interest and aptitude evaluation, career counseling, job search preparedness, job leads, and referrals to assist in overcoming barriers to clients
● Partner with local businesses or other community based organizations and education systems to establish effective collaborative efforts for all members of our community
● Facilitate work readiness workshops for program clients and homeless initiative
● Prepare employment activity reports and maintain databases to ensure appropriate WIA requirements are met
● Participate in cohort planning and development
● Resolve conflicts and problems with staff; facilitate quarter and annual reviews; Provide coaching and training to team
● Manager on Duty Responsibilities of Foundation Facilities as needed/assigned
Biohealth CollegePlacement Director
Jun. 2013 - May. 2014San Jose, CaOverall responsibility for providing job development, placement, and follow-up services for all graduating students at BIOHEALTH COLLEGE. The result of these efforts was achieving the 85% overall placement rate. BioHealth College is Nationally recognized by the US Department of Education and Accredited by the ACCET (The Accrediting Council for Continuing Education and Training). ● Provide leadership to career services team in the areas of compliance, employer outreach, monitoring of students and department management
● Carry out appropriate research and support on both internal and external issues relevant to career services procedures and operations, employer outreach, job placement and market trends
● Developed a current curriculum and provide instruction for a 30 lecture hours/3 credit hours Career Development and Job Preparation course for graduating students ● Conduct continuous labor market surveys for all programs
● Provided guidance and mentoring to overcome barriers during job search, to current and graduating students, in their personal lives and psychological well-being ● Attended job fairs to research available job opportunities and develop partnerships with hiring employers
● Identify, collect and analyze occupational, educational and economic information and resources for use in job placement and student referrals
● Obtain feedback from employers for skill needs, job trends, and critiques of our student’s interviews.
● Develop and maintain documentation of Career Services Standard Operating Procedures (SOPs).
● Guide the integration and alignment of career services activities and goals with all other aspects of program and services provided to students
Agile Communication SystemAdministrative Assistant
Jun. 2012 - Jun. 2013ACS focuses efforts on assimilating the latest digital communications technologies and products for our clientele, allowing ACS to design and install the most robust, cutting-edge fault tolerant digital data communications facilities. As the Administrative Assistant:
● Directly support the President of ACS and four Engineers
● Implement, process, and manage administrative systems such as quotes, invoices, and purchase orders in QuickBooks; procedures, and policies, and monitor administrative projects
● Maintain relationships with vendors and customers from U.S Government Agencies : Military, Cal-Fire, Lockheed Martin, HP, and small private individuals in need of telecommunication services
● Assist in coordination of travel itineraries, tradeshows, and creating marketing material and data sheets.
● Create and manage reports for shipping, employee hours per government specifications, projects, and travel
Menlo CollegeStudent
Jan. 2009 - Jan. 2012Studied Business Administration and Human Resource Management
Volt Services LogitechAdministrative Assistant
Mar. 2004 - Sep. 2004● Directly supported 5 Directors, 10 National Account Managers from 3 sales channels as well as the Latin America sales channel ● Created and managed weekly market share reports from each account manager
● Coordinated interviews and provided feedback for open requisitions in Sales and Marketing for the Senior Recruiting Officer ● Assisted in marketing projects such as designing literature, follow up with contest winners, and tradeshow giveaways
Wells Fargo Home MortgageHome Mortgage Consultant
Jan. 2004 - Mar. 2007● Responsible for managing inbound sales, billing, retention and all customer service issues
● Required knowledge of product and information provider categories and the prompt professional resolution of transactions
● Implement appropriate solutions that customers can maintain on an ongoing basis ● Marketed products and service offerings to customers. Successful in achieving sales goals
Sgarlato Labs, IncSales and Marketing Coordinator
Jun. 2000 - Mar. 2003● Directed 12 annual medical trade shows. Coordinated the planning, setup and execution of trade exhibition ● Assisted in direct marketing of medical devices to Doctors of various specialties; Orthopedic, Podiatry, OBGYN, and Plastic Surgery
● Managed relationships with distributors, sales representatives, and Doctors. ● Directly responsible for 30 distributors/ reps located throughout the continental U.S and in international sites, in Australia, Mexico, Korea, and Spain in medical devices.
● Provided training to sales representatives and distributors to sell and support the Sgarlato Medical Device Product line
● Assisted in training new employees in product knowledge, office procedures, sales, customer service, and shipping and receiving
● Implemented medical insurance benefit pre-authorization policy and procedures
● Created monthly reports to track sales distribution and overall product performance
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