Progress Residential®Regional Sales Manager/Sr. Leasing Director
Feb. 2017 - Oct. 2018Greater Atlanta AreaOversaw sales and leasing operations for single-family rental homes across Atlanta, Raleigh, Charlotte, Jacksonville, and Nashville. Maintained direct reporting lines to executive leadership and collaborated with construction teams to coordinate rehabilitation projects. Directed all functional aspects of regional operations leasing, customer service, maintenance, accounting, and reporting. Managed a portfolio of over 7,000 single-family rental homes while leading more than 110 team members. Executed an office rebuild in Atlanta, introducing a new maintenance vehicle fleet, and recruiting additional staff. Guided over 50 new hires through a structured two-week onboarding process utilizing mystery shopping and best practices. Successfully exceeded quarterly sales targets by 20% and improved sales team performance by 25%.