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Work Background
Westgate ResortsWFM Scheduling Administrator
Jun. 2024Orlando, Florida, United States· Champion the administration and implementation of the scheduling solutions.
· Responsible for the day-to-day effectiveness of the scheduling applications in partnership with site and corporate operations, data base administrators and integration team
· Maintain all configurable elements within the software applications, including organization maps, allowable labor hours, standards, schedule rules, meal breaks, labor law requirements, etc.
· Develop and maintain configurations for new, re-modeled, closed, and re-aligned locations. · Validate weekly volume at division, district, location, and department level as needed to achieve reasonable weekly schedules.
· Interface with corporate, field, and department heads to communicate business requirements.
· Triage, communicate and resolve scheduling issues.
· Support project initiatives that affect the scheduling program
· Respond to field management and help desk inquiries/issues within SLA timeframes.
· Provide feedback on performance, integration, and reporting issues.
· Serve as the central contact within the company to report and follow-up with vendor support on problems encountered while using the scheduling systems (includes maintaining documentation and problem/case log)
· Participate in the coordination of integration services, product updates, change requests and application support.
UESHR Systems Specialist
Dec. 2023 - Jun. 2024Orlando, Florida, United States• Configure, maintain, and update HR systems to align with business processes and evolving needs.
• Maintain the accuracy and integrity of HR data by regularly auditing and cleaning databases, collecting data from multiple sources, scrubbing that data and refining it for use in aggregate data systems and analysis.
• Create and generate HR reports and dashboards to support data-driven decision-making.
• Work with Technology to research, analyze, design, test, and maintain systems in support of Human Resources, Payroll, and Benefits. The position will assist the HR Systems and Implementation Manager with the design, implementation, maintenance, and overall administration of Human Resource Information System (HRIS)
• Interpret data sets paying attention to trends and patterns that could be valuable for diagnostic and predictive analytic efforts.
• Develop SOP that creates standardization and consistency company-wide for all end users. This includes all HR Systems (HCM, ATS, LMS, Time Keeping, etc.)
• Mine data from primary and secondary sources, then reorganizing said data in a format than can be easily read.
• Collect, understand, and automate analysis of data efficiently to develop business insight.
Sunscape Real Estate GroupCo-Founder
Nov. 2023Orlando, Florida, United States
JetBlueSystem Analyst
Nov. 2022 - Oct. 2023Orlando, FL• Coordinate and maintain all aspects of the employment verification process and monitor applicant status via business partner’s website.
• Collaborate with IT team and developers to produce new systems and validate changes by testing programs
• Manage applicant background check submissions to business partners, including education, employment, criminal history, licensing, MVR, and PRIA as appropriate.
• Review background verification results and investigate discrepancies.
• Periodically collect candidate fingerprints and manage/submit fingerprinting applications via FAA.
• Process candidates through the Human Resources Information Systems (H.R.I.S.).
Interior Logic Group, Inc.Human Resources Coordinator
Apr. 2022 - Oct. 2022Orlando, Florida, United States• Created, posted, and removed job ads in a timely manner on both external and internal job board sites as needed.
• Maintained comprehensive and accurate reports on various activities such as employee training and
career progression.
• Supported recruitment process via sourcing candidates, running reference checks, issuing employment
contracts.
• Worked collaboratively with HR Manager to develop and maintain relationships with employment
agencies, universities, and other recruitment services.
CareNowPatient Care Representative
Oct. 2021 - Jun. 2022Orlando, Florida, United States• Assist patients with obtaining appointments, clinic, and provider information, and rescheduling as
required.
• Collaborate with coworkers to ensure that projects are completed on schedule.
• Finalize patient check out while scheduling for testing, imaging, and follow up appointments both with
other specialist and within the office
Solaris Health NetworkHealth Information Management Assistant
Aug. 2018 - Nov. 2019Ocoee, Florida• Scanned and filed confidential records and documents while keeping patient care plans up to date
• Answered phone calls and assist residents and guests with any necessary needs • Tracked and audited admission and discharge charts for all incoming and outing patients o Responded to requests for medical records and ensured required legal documents are completed prior to releasing HIPPA information
Once Upon A Child ScottsdaleSales Associate
Jun. 2018 - Aug. 2018Orlando, Florida Area• Assisted customers with questions and needs on the sales floor • Tagged and sorted apparel and items to put out onto the floor • Managed the cash register and assisted customers with sales, exchanges, buys, and returns
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