Felipe Barbosa - Data analysis, DevOps, BI, Viavi Solutions

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Network Power<100 people

Roles

🧑‍🔬66%

Engineer

✔️50%

✨33%

Business Owner

Geos

🇮🇳50%

India

🇮🇩16%

Indonesia

Work Background

VIAVI SolutionsTechnical Consultant | Senior Systems Integration Engineer

Nov. 2019Rio de Janeiro Area, BrazilProduct Consulting and integration of Red Hat Linux systems for Claro Brazil o Customized solutions and automations o Technical consultant for pre-sales solution specialists in Latin America o Linux systems Integration o Development of Massive Business Intelligence on Grafana o Application Consultant on Ethernet Assurance, Cable and Optical Networks Divisions o Data Consultant, ETL, Reports and Power BI Dashboards using M and DAX

Intersec GroupCustomer Consultant | DevOps | Senior Systems Integration Engineer

Mar. 2018 - Aug. 2019Toronto, Canada AreaCustomer Consultant for Telus Canada in Toronto. Provides Customized Solutions, Consulting, Pre and Post sales support, Interfaces R&D and Customer Integration of Red Hat Systems targeted to geolocation Based Advertising, Home zone smart detection and Big Data Insights platforms.

VIAVI SolutionsSenior Technical Consultant

Jul. 2014 - Apr. 2017Rio de Janeiro Area, BrazilResponsibilities: Technical Consulting and Systems Integration - xSIGHT o Actively participated as technical consultant on the development of a nationwide massive mobile network quality assurance system (Size: 20VM’s on HP Blades | +120 servers | +1200 monitored interfaces) o Interfaced all technical matters between the company and customer o Designed the sites projects | Controlled nationwide third-party installation services o Interacted with customer’s engineering to solve every technical need, understanding customer’s network configuration and sharing it internally o Installs software, updates, configures, verifies protocol enrichment quality and system’s heath o Controlled Interfaces deployment, software installations, sites inventory and configuration o Constantly interacted with whole customer engineering areas, such as: Network Performance, Security, OSS, STP and Core Networks, Packet Networks, Network Configuration, IP Network, Infrastructure, Wireless Optimization, IT, among others. o Business focused, supported Pre-Sales gathering customer needs and looking for opportunities o Trained customer and internal staff

VIAVI SolutionsWireless Specialist

May. 2009 - Jun. 2014Rio de Janeiro Area, BrazilResponsibilities: Latin America Pre and Post-sales support of wireless product portfolio - RCATS, Cell Advisor and Drive Test o Supported customers using our wireless product portfolio o Planned Complex calls and texting automatic tests scenarios, creating a new service product to the company's portfolio o Understood customer’s networks by analyzing their collected data, helping them achieve their goals o Participated actively on Regulator’s Agency (ANATEL) interference analysis tests (700 MHz LTE Interference on Digital TV o Provided expertise on Radio Access Network (NodeB’s) analysis during Confederations Cup Games at Maracanã Stadium.

VIAVI SolutionsIREG Engineer

Oct. 2008 - Jul. 2012Rio de Janeiro Area, BrazilResponsibilities: International Roaming Tests and Troubleshooting @ Vivo Brazil o Accomplished several IREG Testing, together with network troubleshooting and configuring on every major mobile carrier in Brazil o Analyzed signaling (MAP, ISUP, CAMEL) and troubleshoot network elements (DNS, FW, BGW) pointing issues fast o Interacted with customer for problems and performance reporting o Automated roaming tests and supported roaming engineers

EmbratelQuality Control Engineer

Jul. 2007 - Sep. 2008Rio de Janeiro Area, BrazilResponsibilities: Nationwide Network Quality Control and Process Optimization o Managed a nationwide forum collecting major network losses, detailing problems and solutions, as well as disseminating best practices among other regions o Ran a Green Belt Project, analyzing ticket flow since customer call until its closure on tier3. Reduced drastically tier 3 work load

Oi S.AImplementation Supervisor

Jan. 2007 - Jul. 2007Rio de Janeiro Area, BrazilData Network Equipment Implementation Vendor Supervision

Oi S.AVAS Support Engineer

Jan. 2006 - Jan. 2007Rio de Janeiro Area, BrazilResponsibilities: Operation and Maintenance of VAS HP-UX platforms o Maintains platforms operational, guaranteeing its health by performing maintenance routines daily o Analyzes output data to provide reporting on success rates o Validates patches and monitors performance

Oi S.AQuality Control Supervisor

Jan. 2005 - Dec. 2005Rio de Janeiro Area, BrazilResponsibilities: Quality Indicators Management and third party supervision o Defines quality and performance indicators (kpi’s and kqi’s) o Supervisions Third Party work quality over trouble tickets control, applied patches performance o Extract trouble ticket data, and analyze to generate reports on quality and performance o Validates patches in lab before approving application on live network

Iniciativa LTDAConsultant (Owner)

Oct. 2004 - Oct. 2005Rio de Janeiro Area, BrazilResponsibility: 5ESS Switch Consulting and Support; o Proposal elaboration, negotiation, costs estimating, and team coordination and project logistics | Team Leader | Consultant | Database programmer o Supports customer on technical issues on 5ESS Switch

Telemar Norte Leste5ESS Switch Support

Oct. 2000 - Jan. 2005Rio de Janeiro Area, BrazilResponsibility: 5ESS Switch Consulting and Support; o Provides last resource of support within the company. Interacts with other sectors such as: performance, billing, database configuration, customer trouble ticket, providing solutions o Interface between company and vendor; monitors trouble ticket deadlines and problem resolutions, manages patches application and guarantees solution quality o Understands company needs, negotiates with vendors for change updates, details RFPs o Customer Training

CCO TelecommunicationsQuality Control Supervisor

May. 1998 - May. 1999Governador Valadares Area, BrazilQuality Inspection on Services; Employee Supervision.

WKVE TelecomInternship Trainee

Mar. 1997 - Oct. 1997Governador Valadares Area, BrazilInternet Services Provider Customer Technical Support; o Installation and Monitoring of Hubs, Servers and Routers of Digital Equipment o Web installation of OS/2, Windows 3.11 and Windows 95 o Website Maintenance