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Work Background
uqudoSenior Enterprise Sales Manager -MEA
Jan. 2024 - Dec. 2024United Arab EmiratesUqudo is a leading digital identity verification company specializing in KYC, KYB, AML, and authentication solutions across the UAE, Middle East, and Africa.
• Spearheaded enterprise sales strategy, closing high-value deals with fintech firms and financial institutions, generating over $950K in revenue.
• Led the company’s market expansion into Qatar, securing a landmark $550K contract, surpassing regional revenue targets by 40%. • Established strong C-suite relationships with CTOs and risk teams, improving customer retention rates by 5% through tailored cybersecurity solutions.
• Delivered high-impact product demonstrations and presentations, increasing conversion rates and deal closure speed. • Collaborated with marketing to design targeted campaigns, improving lead generation and boosting conversion rates by 25%. • Developed and executed strategic sales roadmaps, ensuring continuous pipeline growth and alignment with company objectives.
• Maintained a 98% customer satisfaction rating through seamless sales execution, onboarding, and post-sales support.
• Provided accurate sales forecasting and pipeline analysis, ensuring alignment with revenue objectives and business goals.
SecureworksTerritory Manager - Gulf SMB & Africa
Jun. 2021 - Jan. 2024Dubai, United Arab EmiratesSecureWorks is a global cybersecurity leader offering cloud-based security analytics platforms and advanced threat intelligence. • Surpassed revenue targets by 110% within the first year, driving enterprise adoption of cybersecurity solutions across MEA.
• Closed high-impact deals with industry giants like MTN Nigeria, BIAT Bank Tunisia, and NAPIMS Nigeria, improving their security posture by 98%. • Led digital transformation projects for C-level executives, aligning cybersecurity investments with OPEX & CAPEX strategies, yielding an ROI increase of 400%. • Served as a thought leader and speaker at key industry events, winning 15 new enterprise clients across Africa.
• Revamped channel partner engagement, resolving deal-processing challenges and increasing partner efficiency by 50%. • Provided market insights and competitive intelligence, influencing product development and enabling three new feature releases that boosted ARR.
• Grew regional cybersecurity sales by 70% through strategic alliances and demand generation initiatives.
• Managed a diverse portfolio of over 50 accounts, ensuring high-value client relationships and long-term revenue sustainability
Ingram MicroProfessional Account Manager -Cyber Security Advisory
Jul. 2019 - Jun. 2021DubaiA global technology powerhouse, Ingram Micro partners with top cybersecurity vendors to bring advanced security solutions to market.
• Managed a portfolio of 30+ top-tier cybersecurity brands, including McAfee, Kaspersky, and Symantec, driving market impact.
• Implemented targeted marketing strategies, increasing lead generation by 50% and accelerating enterprise client acquisition.
• Led cybersecurity consulting for government and enterprise clients, achieving full compliance with HIPAA, PCI DSS, and GDPR. • Designed and deployed identity management systems, reducing Security Operations Center (SOC) workload by 60%. • Delivered custom cybersecurity solutions, achieving a 92% customer satisfaction rate and exceeding client expectations.
• Built strategic alliances and partnerships, expanding regional cybersecurity market share by 15%. • Conducted specialized cybersecurity workshops, adding $5M to the sales pipeline and strengthening enterprise adoption.
• Generated $2M in incremental revenue by implementing customer-centric cybersecurity solutions across MEA.
Aptec - an Ingram Micro CompanyAccount Manager -GFI Software
Jul. 2017 - Jun. 2019Dubai, United Arab EmiratesAptec - an Ingram Micro Company is the Middle East, Turkey and Africa's largest technology Value-Added distributor and a leading technology sales, marketing and logistics company. Responsibilities; •Facilitate prospecting events to expand relationships and educate customer on GFI solutions.
•Led and developed a team of 40 partner re-sellers through online and onsite training, and aligned them with specific end-user opportunities
•Sales planning through market analysis to grow revenue through various marketing campaigns and engagements with end users and re-sellers.
•Regional strategy for commercial presales, channels and solutions to organizations.
•Responsible for Identifying, driving and closing new customer engagements as well as ensure the retention of existing business stakeholders.
•Drove the regions strategy for commercial presales, channels and solutions organizations
•Ensured that Channel Partners were up to date with the latest IT infrastructure in GFI software products and technical enhancements.
Hala Electronics Est.- Import & Export DivisionNetwork & Security Account Manager
Nov. 2016 - Jul. 2017Dubai, United Arab EmiratesHala Electronics is a multinational reseller of IT hardware, networking, and security solutions across the UAE, GCC, and Africa.
• Achieved 100% GP margins within the first six months by successfully positioning cybersecurity and cloud solutions.
• Expanded client base by securing eight new enterprise accounts through strategic relationship-building efforts.
• Developed trusted advisory relationships with key stakeholders, fostering longterm business growth.
• Designed and implemented cloud security and backup solutions, ensuring seamless deployments with a 100% on-time delivery rate. • Drove an increase in client satisfaction by 25% through enhanced security protocols and compliance measures. • Negotiated and secured profitable service agreements, improving deal margins and revenue stability.
• Led account strategy and forecasting, ensuring a structured pipeline of high-value enterprise deals.
• Delivered tailored cybersecurity assessments, positioning solutions to align with customer risk management goals.
NVC - Nivan Tech DMCCSales Executive
Apr. 2015 - Oct. 2016United Arab EmiratesResponsibilities; •Maintain customer engagements through one 2 one meetings or telecommunication.
•Act as a liaison between the company and its current market and future markets by attending trade exhibitions, events and demonstrations
•Display efficiency in gathering market and consumer information to enable negotiations regarding variations in prices, delivery and consumer specifications. •Forecasting on future customer buying trends to management and deliver customers with quotations ahead of payment
•Assist management in planning forthcoming products and discuss on special promotions.
•Negotiating the terms of an agreement with a view to closing sales
•Architectural design of own daily performance with the aim of exceeding former and set targets.
•Record customer sales and order information for accountability to management.
DiageoInterface Manager/SAP Support/IDOC
Oct. 2013 - Nov. 2014KenyaDiageo plc is a British multinational alcoholic beverage company headquartered in London, England. It operates from 132 sites around the world. It is a major distributor of Scotch whisky and other spirits. Distilleries owned by Diageo produce 40 percent of all Scotch whisky with over 24 brands, such as Johnnie Walker, J&B, and Old Parr. • Managed SAP interface and IDOC processes, ensuring seamless data flow across business units and logistics.
• Led the resolution of system integration issues, reducing downtime and improving order processing efficiency.
• Optimized SAP inbound & outbound delivery workflows, reducing processing time by 30%. • Provided technical support for SAP users, increasing system adoption and reducing error rates.
• Collaborated with global IT teams to implement SAP updates and enhancements.
• Analyzed system performance and user challenges, recommending process improvements for higher operational efficiency. • Designed SAP training materials and delivered sessions to ensure smooth adoption by end-users.
• Assisted in the testing and deployment of SAP upgrades, ensuring zero disruptions in logistics operations
DiageoInbound and outbound delivery-Logistics Supply Chain
Apr. 2012 - Sep. 2013Kenya• Streamlined logistics supply chain operations, ensuring on-time delivery and reducing lead times.
• Coordinated with warehouse teams and transport partners to improve delivery efficiency by 20%. • Managed stock movement and inventory tracking using SAP, reducing discrepancies by 15%. • Implemented automated reporting tools, enhancing real-time visibility into supply chain metrics.
• Monitored and resolved bottlenecks in supply chain logistics, ensuring seamless distribution processes.
• Developed SOPs for order processing and shipment tracking, ensuring adherence to corporate logistics standards.
• Enhanced vendor communication, reducing delays and improving supply chain coordination. • Led logistics cost optimization initiatives, reducing operational expenses by 10%.
Tricontinental Distribution LimitedEnd User Support
Apr. 2011 - Apr. 2012Kenya• Provided first-level technical support for IT and SAP users across different departments.
• Diagnosed and resolved SAP system errors, ensuring smooth operations for logistics and finance teams.
• Conducted SAP user training, improving adoption rates and reducing support tickets by 30%. • Assisted in SAP system upgrades and testing, ensuring minimal business disruptions.
• Developed user guides and documentation, standardizing SAP support resources.
• Monitored system performance metrics, proactively addressing technical challenges.
• Collaborated with IT teams to improve system efficiency and support end-user requirements.
• Handled ticketing system inquiries, ensuring a fast response and resolution rate.
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