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Work Background
University of Illinois SpringfieldAdjunct Instructor
Jan. 2023United StatesFacilitated an online program that prepared graduate learners to apply business analytics to generate insights from data, identify, predict trends, and use data science to solve business challenges. Courses taught include Project and Change Management and Fundamentals of Business Analytics & AI. Systems Used: Canvas.
Instructional Connections, LLCAcademic Coach
Aug. 2022 - Mar. 2023United StatesServed as an academic coach for Business Analytics. Graded discussion boards, assignments, quizzes, exams, and essays for Business Analytics students. Submitted grades in a timely manner. Graded and facilitated asynchronous discussion boards for business analytics students.
Trine UniversityAssistant Professor/Graduate Academic Advisor
Mar. 2022United StatesFacilitated an online and hybrid program that prepared graduate learners to apply business analytics to generate insights from data and identify, predict trends, and use data science to solve business challenges. Courses taught include Data Science and Big Data, Data Mining and Visualization, Analytics Software & Tools, and Business Analytics Capstone. In addition to providing students with information regarding their degrees, courses, and university regulations, assisted over 200 advisees in navigating academic and personal concerns that may affect their class performance. Served as a member of the Committee on Ethical Standards. Systems Used: Moodle.
UMass GlobalAdjunct Instructor
Jan. 2022United StatesFacilitated a webinar-based program that provided instruction in fiber-optic system components, fiber-splicing, fiber-optic design, and optical transport systems, including SONET, OTN, FTTx, and Passive Optical Networks (PON), used to implement broadband fiber access networks. Additionally, facilitated courses in electrical and electronic fundamentals and digital technologies in telecommunications, digital communications principles, and troubleshooting practices, and safety considerations - preparing students for the ETA-I Wireless Network Technician Certification, ETA-I Fiber Optic Installer/Technician Certification, TKT II exams, and Network+ exams. Systems Used: Moodle.
NETCON AmericasBSS Telecommunications Engineer
Oct. 2020 - Nov. 2022Miami, Florida, United StatesReviewed and analyzed customer requirements and specifications to engineer system deployment properly and installed and tested software systems for telecom inventory management. Assisted with training customers, creating and updating user manuals, and gathering customer requirements to configure and customize telecom inventory management systems. Documented extensive telecommunications networks (inside and outside plants) of the customer within telecom management systems. Provided support for customer data migration activities and remote and onsite technical support for system users. Systems Used: VertiGIS ConnectMaster, Visio, QGIS, Google Earth.
Cobb, Fendley & Associates, Inc.Geographic Information Systems Specialist
Sep. 2019 - Oct. 2020Frisco, TXCompiled fiber optic OSP/ODN graphic data and attributes from engineering plans, profiles, and other sources; geocoded data files using ESRI ArcGIS. Developed fiber planning maps for construction and splicing from high-level, detailed designs, and as-builts. Edited and converted existing ArcGIS spatial data to 3-GIS formats, projections, and scales in order to ensure the accuracy of created/updated spatial information.
Capella UniversityFlexPath Tutor of Business
Jul. 2019 - Jan. 2021RemoteProvided academic support and encouragement to BA and MBA learners in self-paced courses through 1:1 tutoring and consultation sessions in Data Analytics/Knowledge Management, Data Analysis for Business Decisions, Applied Business Analytics, Change Management, and Global Economic Environment as they work through the FlexPath program at Capella University. Developed and presented an Academic Success webinar on the 'Importance of Networking' and the MBA Analytics Group Study Sessions.
Mastech DigitalODN Engineering Planner
May. 2017 - Sep. 2019Irving, TXProvided high-level ODN/PON designs that support access to small, medium and enterprise customers, long-distance traffic, and back-haul requirements for wireless cell sites and hubs. Made recommendations regarding the type/size of transport and aggregation equipment required to support each site base on industry standards. Used market analytics to determine the requirements of wireless and data network customers within a market city and provide standards for final engineering design.
APT College, LLCAdjunct Instructor
Sep. 2016 - Dec. 2017Dallas/Fort Worth AreaDelivered and developed course curriculum in both in-residence and distance-learning environments in support of APT College’s Associate of Applied Science degree programs, Professional Certificate program objectives, and learning outcomes. Introduced students to the operation and maintenance of data networking, wired and wireless networks, fiber optic systems, and other emerging technologies.
Mastech DigitalCore Network Project Manager
Apr. 2015 - Apr. 2017Irving, TXDelivered data network implementation of multiple FiOS data and video network backbone elements and contributed to the deployment of optical systems upgrades and associated circuits to timely completion. This was accomplished through coordinated effort in conjunction with large cross-functional or enterprise-wide projects, and cross-functional teams, as well as interfacing with various workgroups, teams, and stakeholders.
VerizonFiber Network Field Technician
Mar. 2005 - Oct. 2014Carrollton, Texas, United StatesGained extensive telecom and networking knowledge and field experience in the commissioning, installing, and maintaining of Fiber Optic networks, as well as providing support to provisioning centers. Contributed engineering and project management practices to operate and maintain high-speed optical networks for residential and business networks.
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