Lowe's Companies, Inc.Department Manager
Aug. 2015 - May. 2016Greater Los Angeles AreaGenerating repeat business by providing exceptional customer service. In doing so, my duties included; Displaying strong leadership skills through the assessing, coaching, counseling and developing of the individuals under my leadership. Responsible for overseeing the daily activities of hourly associates on the Sales Floor, Front End, Freight, Delivery and/or Stocking departments. Responsible for training, mentoring, and coaching employees. Also manages associate performance and ensures adequate department coverage through influencing scheduling. This also includes overseeing the opening and closing procedures in the store, overseeing handling cash deposits and outflow for a multimillion dollar business, and ensuring store compliance with all safety procedures. Also responsible for increasing sales and maximizing profit margins through forecasting, sales reports, store promotions/programs, and managing inventory.