Youth FrontiersProgram Team Manager/ Diversity, Equity, and Inclusion Lead/ Lead Program Facilitator/Musician
Aug. 2012 - Sep. 2020Greater Minneapolis-St. Paul AreaYOUTH FRONTIERS, Edina, MN (2012 – present) Program Manager, Training & Quality Coach (2017-present) • Designed professional & personal development plans for 6 program facilitators • Lead interactive trainings for staff • Mentor and support facilitators in navigating various assessment tools (Insights Discovery®, StrengthsFinder®, Enneagram) • Coach new staff on storytelling, performance, and presentation abilities Hiring Team Interviewer/Recruiter (2015- present) • Recruiter/networker for new musicians • Lead interviews for various positions (Musicians, Lead Program Facilitators, and YCorps Interns) Customer Service Representative (2013 – present) • Sold new programs to existing clients. • Created solid leads for sales team to follow up on. • Repeatedly achieved rebooking of our programs with new clients Lead Program Facilitator (2012- present) • Lead program director of 700+ retreats for schools across the United States, intentionally and effectively adapting each program to a school’s unique context taking into consideration age, demographics, location, social-economic status and teacher feedback. Resulted in a 90% school retention rate • Facilitated 100+ retreats for educators on team building/growth mindset and connection/purpose which resulted in 80% of educators feeling more engaged in their role in their school or district. Interim Social Media Creator/Manager (2017-present) • Created and executed our 1 minute character challenge video series. • Lead digital curriculum team for new school programs