ZendeskCommercial Account Executive, Latin America
Jan. 2020 - Jun. 2022Miami/Fort Lauderdale AreaZendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. * Exceeded annual sales quota by 130% for fiscal year 2020.
* travelled to Chile on a monthly basis to develop new clients as well as improve relations with pre existing accounts. Became a trusted advisor for these companies and supported them in creating their Customer Experience Strategy.
* Worked with clients from all industries and verticals such as government, retail, banking. Improved client relations with the major accounts in the territory which resulted in significant business expansions.
* Closed the second largest business agreement in the Caribbean for 1H 2021 with Ripio as a client.