Pagan-Lilley Phillips - Head of Organisational Development and Equality, Barnet council

Head of Organisational Development and Equality @Barnet council

Call CenterMarketingEvent ProducerC-level ExecutiveHRCustomer ServiceConsultingPolitical ConsultantRecruiterHR GeneralistHR consultantTraining&Development SpecialistLife CoachingAdvisor

I am a dynamic and resilient Consultant and Change Manager who specialises in Equality, Diversity and Inclusion strategy and initiatives with over eight years of experience working across the private, public and third sectors to create more inclusive, equitable and effective organisations. I am adapt at creating training programmes that are holistic and support talent and service users to reach their full potential. My experience within recruitment and designing recruitment cycles compliments my ability to deliver robust and rounded solutions within talent and people management that create more equitable and representative teams. With a track record of placing over 2000 people into employment over the last 6 years, I now have turned my attention to strategy and barriers employers face when creating representative and inclusive teams.

London Borough of NewhamPersonal Advisor

Sep. 2017 - Jul. 2019London, United KingdomWorking to provide support, advice and information to those seeking employment, career development and careers/sectors changes. Working in a thorougher and effective manner to address service users needs whilst maintaining cooperate relationships with external clients to successfully support talent into progressive opportunities. -Supporting clients to create CVs, Personal Statements and Cover Letters, benefit/housing applications , right to remain applications, passport applications, HACCP registration etc - Supporting and providing out-reach projects to external partnership government programmes e.g. Job CentrePlus, Local Community Hubs and Probation services - Working to KPI’s and ensuring weekly and monthly targets are met if not exceeded. - Manage a caseload of up to 130 jobseekers with multiple barriers to employment in their search for employment/career progression - in-depth assessment of, and identifying solutions to, the barriers which prevent them from securing and sustaining employment including but not limited to – Domestic/Sexual violence, Homelessness, Drug misuse and financial vulnerability - Signposting candidates to internal and external organisations including Refuge, Mind, MoneyWorks, StepChange, Shelter and Adult social services etc. -Working with various contracts including WHP and ESF – Trained to identify candidates that qualify for the projects and implement action plans in line with project procedures -Having an extensive knowledge of HR recruitment process including DBS checks, grievances and competency assessments. -Working closely with, and supplying talent for various agencies and organisations including TFL, FCA, Cancer Research, NHS, The Royal Household, MerlinEntertainment, BBC etc

Feedback from Pagan-Lilley’s ex-colleagues