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Work Background
Power4 - Merchants FleetSr. Agile Project Manager
Feb. 2025 - Apr. 2025Hooksett, New Hampshire, United States• Directed enterprise Data Warehouse implementation with six concurrent work streams, including MDM (Master Data Management) and MS Great Plains upgrade.
• Program managed new data warehouse $3M budget for delivery of completed phase 1 and phase 2 data warehouse data reconciliation process.
• Acted as Scrum Master for a 17 + member delivery team; facilitated agile ceremonies and stakeholder alignment.
• Delivered weekly executive status updates and mitigated cross-functional delivery risks.
RGPSr. Project Manager
Apr. 2021 - Oct. 2024Greater BostonSr. Project Manager – RGP (Remote) | Apr 2021 – Oct 2024
• Led Dexcom’s Change Advisory Board (CAB) rollout; implemented governance in ServiceNow.
• Responsible for Change Advisory Board (CAB) transition to new data center in Philippines.
• Managed ServiceNow CMDB reconciliation, SOP documentation, and weekly change/risk reviews.
• Directed cross-functional ServiceNow enhancement projects and supported audit readiness.
ForcepointSr. Agile Project Manager/Scrum Master
Sep. 2019 - Mar. 2021Greater Boston AreaSr. Agile Project Manager/Scrum Master – Forcepoint | Sept 2019 – Mar 2021 | Boston, MA
• Mentored developers and team lead(s) on Agile/Scrum processes including backlog refinement and sprint planning.
• Managed delivery of Forcepoint Behavioral Analytics (FBA) software features and release cycles.
IBMSr. Program Manager / Scrum Master
Oct. 2015 - Aug. 2019Littleton MA• Managed enterprise analytics software/hardware releases and global Salesforce Service Cloud rollout.
• Coordinated training delivery, stakeholder sessions, and Agile transformation across U.S. and Canadian teams.
• Program managed Sailfish hardware/software development teams. Across multiple spectrums including development, coordinating with hardware factory in Mexico
• Responsible for software licensing and working with US Govt teams for export protocol for hardware being delivered to offshore clients.
YRC FreightSenior Application Analyst
Aug. 2014 - Oct. 2015Overland Park KansasSenior Application/Business Analyst - YRC Freight (Overland Park, KS)
Aug. 2014 - Present
• Sr. Application/Business Analyst – YRC Freight | Aug 2014 – Oct 2015 | Overland Park, KS
• Led Data Governance and PeopleSoft upgrade alignment efforts across business and IT units. • Acted as liaison and Scrum Master supporting ECM system evaluation and RFP facilitation.
Advantage TechBusiness Systems Analyst - se2
Nov. 2013 - Aug. 2014Topeka, Kansas AreaBusiness Systems Analyst – se2 - Advantage Tech Consulting (Overland Park, KS)
Nov. 2013 to Aug. 2014
• Participated in and lead product and data conversions to policy administration platforms
• Elicited business requirements from stakeholders
• Reconciled conversion data between the company and our clients
• Lead data mapping efforts, producing data translation documentation
• Lead the quality testing process for product and conversion projects
Genesis10Senior Business Analyst
Aug. 2011 - Oct. 2013CVR EnergyBusiness Systems Analyst – CVR Energy - Genesis 10 Consulting (Overland Park, KS)
Aug. 2011 to Oct. 2013
• Documented reporting/business requirements for COTS (Crude Oil Transportation System) rewrite
• Developed business/technical use cases for major refinery acquisition
• Managed Recruiting Process project resulting in reduction of time to hire from 72 business days to 40 business days
• Authored RFI and RFP for HR & Payroll system replacement
• Developed business requirements for on-line boardroom system
Balance Point Solutions GroupSenior Business Analyst
Mar. 2011 - Jul. 2011Kansas City, MOLead Business Analyst - Balance Point Solutions Group (Kansas City, MO)
Mar. 2011 to Jul. 2011
• Facilitated iteration planning meetings utilizing Agile methodology
• Created and document wireframes using Visio
• Documented business rules and requirements
• Updated tasks and other work items using Microsoft Visual Studio Professional
TEK Systems ConsultingSenior Business Analyst - VML Digital Marketing Agency
Nov. 2010 - Mar. 2011Business Analyst – VML - TEK Systems Consulting (Overland Park, KS)
Nov. 2010 to Mar. 2011
• Elicited business requirements for redesign of SAP.Com website
• Documented functional design specifications to be used in wireframe modeling
• Facilitated design reviews with SAP staff worldwide
• Worked with user experience and creative staff team on webpage design
• Validated existing as well as defining new business processes for SAP.Com
Bradford & Galt Consulting - Heartland Crop InsuranceBusiness Analyst
Apr. 2010 - Aug. 2010Business Analyst – Heartland Crop - Bradford & Galt Tech Consulting (Overland Park, KS) Apr. 2010 to Aug 2010
• Documented business processes using tool-sets such as Visio
• Captured high-level business requirements through user interviews
• Created multiple use case scenarios for new process improvements
• Performed data element mapping and metadata documentation
• Web development using ASP.net • Software development using an iterative approach to design and code
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