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Network Power<100 people
Roles
🖋️100%
Copywriting
✔️50%
IT
50%
Business Owner
Geos
Work Background
System Support Specialist
Textile ExchangeSystem Support Specialist
Feb. 2024Arizona, United States• Supported cloud-based environments on Office 365 and Azure AD for Windows and macOS. • Managed employee onboarding/offboarding and asset management for Textile Exchange. • Utilized Jumpcloud and JAMF for remote management, patching, and vulnerability remediation.
Internal Systems, Coordinator
Textile ExchangeInternal Systems, Coordinator
May. 2022 - Feb. 2024Arizona, United States• Ensured optimal performance of internal systems including Zoom, Microsoft 365, and more. • Managed hardware/software upgrades, automated processes, and provided technical support. • Collaborated with Internal Systems Administrator to streamline daily operations at Textile Exchange.
Insulation Installer
Banker InsulationInsulation Installer
Oct. 2021 - May. 2022Lake Havasu City, Arizona, United States• Installed insulation in various buildings with precision and attention to detail. • Coordinated with new staff and contractors to ensure smooth project execution. • Operated and maintained professional equipment to deliver high-quality results.
Geographic Information System Specialist
US NavyGeographic Information System Specialist
Apr. 2016 - Aug. 2020Norfolk, Virginia, United States• Installed and maintained desktops, laptops, networked printers, and scanners for over 700 end users. • Provided uninterrupted network and customer support via phone and video tele-conferencing. • Managed file share administration and performed Active Directory administration tasks.
Geographic Information Systems Technician
US NavyGeographic Information Systems Technician
Oct. 2014 - Apr. 2016Gaeta, Latium, Italy• Provided first-contact remote support to end users via phone and email. • Assisted with repair and maintenance of various end-user devices and applications. • Supervised a help-desk team of 15 technicians and managed the help desk ticket queue.
Geographic Information Systems Technician
US NavyGeographic Information Systems Technician
Jan. 2010 - Oct. 2014Yuma, Arizona, United States• Designed and implemented network environment for 3000+ end users in the US Navy. • Managed Microsoft Windows 2003/Server 2008, Active Directory, Exchange Server, and Cisco switches. • Led Naval and Marine personnel to maintain network operations with minimal outages.

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