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Network Power<100 people
Roles
🖋️100%
Copywriting
✔️50%
IT
✨50%
Business Owner
Geos
Work Background
Textile ExchangeSystem Support Specialist
Feb. 2024Arizona, United States• Supported cloud-based environments on Office 365 and Azure AD for Windows and macOS.
• Managed employee onboarding/offboarding and asset management for Textile Exchange.
• Utilized Jumpcloud and JAMF for remote management, patching, and vulnerability remediation.
Textile ExchangeInternal Systems, Coordinator
May. 2022 - Feb. 2024Arizona, United States• Ensured optimal performance of internal systems including Zoom, Microsoft 365, and more.
• Managed hardware/software upgrades, automated processes, and provided technical support.
• Collaborated with Internal Systems Administrator to streamline daily operations at Textile Exchange.
Banker InsulationInsulation Installer
Oct. 2021 - May. 2022Lake Havasu City, Arizona, United States• Installed insulation in various buildings with precision and attention to detail.
• Coordinated with new staff and contractors to ensure smooth project execution.
• Operated and maintained professional equipment to deliver high-quality results.
US NavyGeographic Information System Specialist
Apr. 2016 - Aug. 2020Norfolk, Virginia, United States• Installed and maintained desktops, laptops, networked printers, and scanners for over 700 end users.
• Provided uninterrupted network and customer support via phone and video tele-conferencing.
• Managed file share administration and performed Active Directory administration tasks.
US NavyGeographic Information Systems Technician
Oct. 2014 - Apr. 2016Gaeta, Latium, Italy• Provided first-contact remote support to end users via phone and email.
• Assisted with repair and maintenance of various end-user devices and applications.
• Supervised a help-desk team of 15 technicians and managed the help desk ticket queue.
US NavyGeographic Information Systems Technician
Jan. 2010 - Oct. 2014Yuma, Arizona, United States• Designed and implemented network environment for 3000+ end users in the US Navy.
• Managed Microsoft Windows 2003/Server 2008, Active Directory, Exchange Server, and Cisco switches.
• Led Naval and Marine personnel to maintain network operations with minimal outages.
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