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Network Power<100 people
Roles
✔️66%
IT
💰33%
Investor & VC
💸33%
Marketing
Geos
🇺🇸33%
United States
Work Background
University Hospitals Sussex NHS Foundation TrustInformation Technology Help Desk
Jul. 2023Brighton and Hove, England, United KingdomFirst point of contact for all incidents/requests via email and phone calls, escalating issues when appropriate
Provide efficient and professional customer support at all times
Perform and maintain daily system checks
Updating IT records and documentation to ISO Standards
Site Visits where appropriate
Installation/Maintenance/Configuration of a variety of Infrastructure, Networking and Telephony Equipment.
Participating in a 24/7 on call rota
IT Career SwitchIT Technician Traineeship
Mar. 2022The IT Technician Traineeship specialised in preparing me for the IT Support sector through a series of intense courses and practical application.
Courses studied included:
CompTIA A+, Network+, Security+
MCSA Microsoft Windows 10
Cisco CCNA
ITIL Foundation V3
CompTIA CYSA+ • Installing, configuring and migrating Windows 10 Operating Systems • Configuring security systems and Windows firewall • Troubleshooting common system problems • Configuring and managing printers, configuring mobile devices • Configuring, managing and maintaining essential network devices • Designing and implementing a functional network • Active Directory – unlocking user accounts, resetting passwords, searching users • Implementing network security, standards, and protocols I have recently fully passed my CompTIA A+ qualifications specialising in troubleshooting hardware and software issues. More information on this certification can be found at: https://certification.comptia.org/certifications/a
Lidl GBShift Manager
Aug. 2019 - Jul. 2023Hove, Anglia, Wielka BrytaniaLead and motivate your team, in accordance with our Leadership and Company Principles
Create an environment where your colleagues can do their best work
Delegate tasks and solve problems swiftly
Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures
Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly
Keep everything tidy and clean, on the shop floor and behind the scenes
Ensuring and providing excellent customer service throughout the store
What you'll need
McDonald'sShift Manager
May. 2016 - Nov. 2018Brighton, England, United KingdomGetting orders from customers and preparing food accordingly.
Checking the temperature of the food to ensure safety.
Administering cash positions and dealing with bank deposits.
Making sure that all employees are aware of new advancements.
Purchasing supplies and keeping low labor costs.
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