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Work Background
Emergency Communications Officer
City of CalgaryEmergency Communications Officer
Sep. 2009Canada, Calgary911 Emergency Communications Officer/Police Dispatcher. As a police dispatcher/call-taker, you need to receive and evaluate calls, monitor ongoing information, and interact with field resources and agencies. Use technology (i.e., computer aided dispatch system/cpic/vreg/moves/uniq/sentry) to deploy necessary units in accordance with established procedures and protocols. Communicate with internal and external stakeholders to make effective dispatching decisions and to make well-considered decisions in a responsive and open manner based upon a mixture of analysis, collaboration with others, experience, and judgment. At Calgary 911, you have to work in a team environment and provide assistance and support to other Emergency Communications Officers and Dispatchers when necessary.

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