Antonio Fiorillo - Founder, Indeets.com / clubmate.io

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Network Power<100 people

Roles

✔️50%

👍50%

Sales & BizDev

🗿50%

Geos

🇬🇧50%

United Kingdom

Work Background

Clubmate.ioFounder | Managing Director

Mar. 2022Cyprus

Indeets ConsultingFounder | C-Suite Advisor

Aug. 2020Limassol (Lemesos), Cyprus

SpecTecHead of Professional Services - Shipping VBU

Oct. 2018 - Aug. 2020Limassol, Cyprus• Worldwide Responsible for the Professional Service Department of SpecTec • Responsible for maintaining a positive relationship with Customers, identifying needs and ensuring that the service are delivered at Customer satisfaction. • Improve the operational systems, processes and policies in support of organisations mission specifically, support better management reporting, information flow and management, business process and organisational planning. • Oversee overall planning, systems and controls. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Drive initiatives in the management team and organisationally that contribute to long-term operational excellence. • Contribute to short and long-term organizational planning and strategy as a member of the management team • Regular meetings with Executive Director • Responsible for the first setup of Customer Success processes for the Company

SpecTecService Delivery Manager - Cyprus

Sep. 2017 - Oct. 2018Limassol, Cyprus• Oversee both Professional Services and Customer Care Team • Responsible for maintaining a positive relationship with customers, identifying needs and ensuring that the service are delivered a Customer satisfaction. • Improve the operational systems, processes and policies in support of organisations mission specifically, support better management reporting, information flow and management, business process and organisational planning. • Oversee overall planning, systems and controls. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Drive initiatives in the management team and organisationally that contribute to long-term operational excellence. • Contribute to short and long-term organizational planning and strategy as a member of the management team • Regular meetings with Executive Director

SpecTecProfessional Services Manager - Cyprus

Feb. 2012 - Sep. 2017Cyprus• Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning. • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. • Oversee overall planning, systems and controls. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. • Contribute to short and long-term organizational planning and strategy as a member of the management team • Regular meetings with Executive Director

SpecTecProject Manager & Senior Consultant

Jun. 2008 - Feb. 2012Cyprus• Customer Support • Project Analysis/Management • Trainer (internally and to customers) • Software/Hardware Installation

Caspian Ocean LLPIT & Logistics Manager

Jul. 2007 - May. 2008Aktau, Kazakhstan• Responsible for all the IT infrastructure • Responsible for Communications from/to vessels • Responsible for the Safety and Quality Department • Responsible for the Warehouse • Responsible for organizing and deliver training to office staff and Seafarers

SpecTecConsultant

Dec. 2004 - Jul. 2007Sabaudia, Italy• Project Analysis/Management • Technical Specifications • Trainer • Database Creation • Software/Hardware Installation • Customer Support