Requests
18Applied by 1
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Network Power<100 people
Roles
🔥75%
Startup Founder
✔️75%
IT
🧑💼75%
C-level Executive
Geos
🇨🇦25%
Canada
🇬🇧25%
United Kingdom
Work Background
Clubmate.ioFounder | Managing Director
Mar. 2022Cyprus
Indeets ConsultingFounder | C-Suite Advisor
Aug. 2020Limassol (Lemesos), Cyprus
SpecTecHead of Professional Services - Shipping VBU
Oct. 2018 - Aug. 2020Limassol, Cyprus• Worldwide Responsible for the Professional Service Department of SpecTec
• Responsible for maintaining a positive relationship with Customers, identifying needs and ensuring that the service are delivered at Customer satisfaction.
• Improve the operational systems, processes and policies in support of organisations mission specifically, support better management reporting, information flow and management, business process and organisational planning.
• Oversee overall planning, systems and controls.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Drive initiatives in the management team and organisationally that contribute to long-term operational excellence.
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Regular meetings with Executive Director
• Responsible for the first setup of Customer Success processes for the Company
SpecTecService Delivery Manager - Cyprus
Sep. 2017 - Oct. 2018Limassol, Cyprus• Oversee both Professional Services and Customer Care Team
• Responsible for maintaining a positive relationship with customers, identifying needs and ensuring that the service are delivered a Customer satisfaction.
• Improve the operational systems, processes and policies in support of organisations mission specifically, support better management reporting, information flow and management, business process and organisational planning.
• Oversee overall planning, systems and controls.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Drive initiatives in the management team and organisationally that contribute to long-term operational excellence.
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Regular meetings with Executive Director
SpecTecProfessional Services Manager - Cyprus
Feb. 2012 - Sep. 2017Cyprus• Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Oversee overall planning, systems and controls.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Regular meetings with Executive Director
SpecTecProject Manager & Senior Consultant
Jun. 2008 - Feb. 2012Cyprus• Customer Support
• Project Analysis/Management
• Trainer (internally and to customers)
• Software/Hardware Installation
Caspian Ocean LLPIT & Logistics Manager
Jul. 2007 - May. 2008Aktau, Kazakhstan• Responsible for all the IT infrastructure
• Responsible for Communications from/to vessels
• Responsible for the Safety and Quality Department
• Responsible for the Warehouse
• Responsible for organizing and deliver training to office staff and Seafarers
SpecTecConsultant
Dec. 2004 - Jul. 2007Sabaudia, Italy• Project Analysis/Management
• Technical Specifications
• Trainer
• Database Creation
• Software/Hardware Installation
• Customer Support
Xantic (now SpecTec)Technician
Feb. 2003 - Oct. 2004Italy• Database Creation
• Software/Hardware Installations
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