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Work Background
Rhythm Director, Workforce Operations
Jun. 2024
K HealthSenior Manager, Provider Operations and Practice Management
Jan. 2022 - Jun. 2024New York, New York, United StatesEnabled product-aligned workforce operations for a national virtual care platform in partnership with Mayo Clinic. Led initiatives to streamline provider onboarding, optimize credentialing workflows, and build scalable, competency-based training programs. Improved operational readiness, accelerated provider activation, and enhanced patient experience through tighter alignment between clinical, operational, and product teams.
K HealthWorkforce Manager
Mar. 2020 - Jan. 2022New York, New York, United StatesLed workforce planning and real-time scheduling infrastructure for a national telehealth organization supporting 350+ providers during hypergrowth. Built and implemented predictive staffing models, KPI dashboards, and capacity planning tools to drive data-informed decisions. Improved provider utilization, reduced patient wait times, and enhanced alignment between care delivery, product operations, and clinical demand.
Global ThermostatExecutive Assistant to CEO
Oct. 2019 - Mar. 2020Greater New York City AreaImplemented project tracking systems and stakeholder workflows for a clean-tech startup developing carbon capture solutions. Supported executive operations and investor communications by coordinating strategic initiatives and managing deliverable timelines. Improved visibility into cross-functional priorities, enabling faster decision-making and focus during rapid organizational scaling.
SC GEOS Languages PlusESL School General Manager
Mar. 2017 - Oct. 2019Battery Park, New York, NYLed multi-site operations and program expansion for an international language education organization. Launched new academic offerings, scaled training programs, and developed systems to support a 50+ person cross-functional team. Increased student enrollment through strategic program design and marketing initiatives, while improving operational efficiency and enhancing the end-to-end learner experience.
DIY language schoolBusiness Owner
Sep. 2010 - Jul. 2015Chelyabinsk Region, Russian FederationDirected operations across 4 locations of a multilingual language school, delivering comprehensive services in over 10 languages. Successfully launched a new location annually, attracting 60-100 students per month, driving consistent growth and expansion. Streamlined sales strategies for revenue growth, industry prominence, market penetration, and brand recognition. Pioneered programs offering free test preparation classes for low-income families, enhancing social-economic impact.
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