Ana Smith

Branch Manager @Bank Of America

Consumer IndustryPartnerships ManagerSales & BizDevMedicalTechnology🐦 DesignMarketingAssistantProject CoordinatorGraphic DesignerTranslatorCustomer ServiceBanking OperationsCustomer Success ManagerFinanceClient Relations SpecialistChat SupportLive ChatComplaint Resolution Specialist

I am a results-driven professional with 10+ years of experience across account management, client relations, and team leadership. I thrive in fast-paced environments, consistently delivering exceptional service and managing multiple projects while maintaining strong communication with clients and stakeholders. Currently pursuing a BBA in Business Administration with a focus on Marketing at Arizona Global Campus, I’m passionate about enhancing my knowledge of digital marketing, e-commerce, and analytics to provide valuable insights for business growth. My experience in managing KPIs, driving team performance, and developing client relationships has allowed me to excel in dynamic roles, from financial services to retail operations. I possess strong proficiency in Microsoft Suits, Salesforce, and various CRM platforms. I am also fluent in both English and Spanish, enabling me to communicate effectively with diverse clients and teams. Looking ahead, I’m excited to leverage my background in sales, operations, and emerging digital marketing skills to make an impact in the marketing space.

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