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Work Background
Borders CollegeEntrepreneurial Lead
Jan. 2025Galashiels• Spearheaded the promotion of entrepreneurship at Borders College, collaborating with South of Scotland Enterprise to empower students to develop business ideas.
• Mentor students in the start-up project, providing guidance, inspiration, and solutions to challenges, fostering a culture of innovation and creativity.
• Establish key relationships with regional businesses to enhance entrepreneurial opportunities for students, fostering a supportive ecosystem for budding entrepreneurs.
Balance PointBusiness Owner
Aug. 2024Scottish Borders, Scotland, United KingdomAs businesses grow, so do the challenges – whether it's scaling operations, building a sales team, or driving efficiency. However, not every business requires a full-time Sales or Operations Director to achieve these goals. That’s where I come in. I offer hands-on, executive-level support to companies that need leadership in sales or operations but aren’t yet ready for a permanent hire. I get involved directly, working alongside you to tackle the tasks at hand. Whether it's improving processes, bringing in new staff, or leading key projects, I focus on execution, not just advice. My expertise helps businesses to: • Boost sales and refine revenue strategies. • Streamline operations for greater efficiency. • Provide interim leadership during periods of transition or growth. Consider me your on-demand Sales or Operations Director – offering the leadership and expertise you need, without the long-term commitment of a full-time role. Let’s connect to discuss how I can help your business achieve its next stage of growth.
Unique CottagesHead Of Operations
Dec. 2021 - Sep. 2024Newtown St Boswells, Scotland, United Kingdom
Aqualution Systems LtdCommercial Director
Oct. 2020 - Nov. 2021Duns, Scotland, United KingdomAqualution Systems is one of the global leaders in pathogen control. Established in 2009, Aqualution Systems Ltd is the result of eleven years of extensive scientific research, design and rigorous development which has allowed the company to reach and exceed the regulatory compliance requirements of the EU and Australasia. Our range of sanitisers kill 99.9999% of all known pathogens, harmful germs and viruses, including MRSA, Influenzas, E-coli, C-difficile, and Norovirus in under 60 seconds. Unlike the majority of our competitors, our products are also completely safe to humans, animals and the environment. Operating in the key markets of Agriculture, Facilities, Horticulture, Healthcare, Food and Beverage, and Veterinary, Aqualution Systems have a customer base that includes some of the worlds most respected and valued brands. Our mission is to improve the health and well-being of people everywhere. To achieve this goal, we must protect the environments in which we work, live, play and where we are cared for. The majority of existing disinfectants on the market are compromised in the way that they are used and can therefore be ineffective in eradicating viruses, harmful germs and pathogens. This is one reason why infection control in hospitals continues to be a major issue despite all of the resource put into resolving the problems. Furthermore many are toxic and energy and labour intensive. Due to the speed with which our active works, in addition to being safe, our products deliver results within the contact times that are achievable in a busy cleaning schedule. Aqualution Systems Ltd has a protected position in the EU market due to our compliance with the Biocidal Products Directive (EU98/8) now superseded by the Biocidal Products Regulations (EU528/2012).
ERIBÉ KnitwearSales Director
Jul. 2020 - Oct. 2020Melrose, Scotland, United Kingdom
ERIBÉ KnitwearSales Executive
Dec. 2019 - Jul. 2020Melrose
EcolabDirector of Sales and Operations
Feb. 2019 - Oct. 2019Selkirk, Scottish Borders, United Kingdom
R P ADAM LIMITEDDirector of UK Operations
Sep. 2013 - Sep. 2019North Riverside Business Park, Riverside Road, Selkirk, TD7 5DUAs Director of UK Operations – I am specifically charged with overseeing that all aspects of the Field Services and Head Office Teams (with the exception of Production and Finance) are working effectively and efficiently, building and maintaining the core company message “Where Service Matters Most” I also support the sales function on new and existing business, formulating and delivering pitch presentations; negotiate terms, provide attractive commercial proposals; suggest the appropriate products & system packages to reduce costs and provide best value and ensure that all new roll outs and existing service is carried out efficiently and effectively without compromising on quality. My role is to ensure we retain our loyal customers and grow our new business base consistently year on year and ensure RP Adam Ltd (Arpal Group) achieves its five year plan of £20miilion by 2020.
R.P.Adam LtdKey Account Services Manager
Jun. 2008 - Sep. 2013SelkirkHaving set-up the Engineering Department and the revamped Customer Service team working efficiently it was time for a new challenge.......I was also missing the buzz of sales! I was able to incorporate Key Account Services Manager into my role. Key tasks within this role were to provide appropriate business intelligence data to the sales management team to help gain new business and assist in high quality existing business account management. To help grow the sales base and ensure existing customer retention levels were kept at the highest level. To visit key/national direct accounts and distributor partner accounts to ensure our service promises were being delivered from both the field and HQ.
R.P.Adam LtdSenior Office Manager
Oct. 2006 - Aug. 2013SelkirkThis was a new role created by the company due to expansion/new business, it therefore allowed me to bring my experience and personality to the role, carving a position that met the company requirements and giving me the challenge and satisfaction of creating a new team. My main task was to ensure that the Customer Service Dept. was achieving excellent levels of customer service and to be the key liaison manger between the sales office, factory and field sales management team. A key moment for me within this role was wining "Employee of the Year" within my first 12 months.
Perident LtdProduct Manager
Sep. 1999 - Oct. 2006This role consisted of both sales and account management: Sales Responsibilities I was required to identify and negotiate any new contracts with potential customers. I then had full responsibility for that customer in relation to Pre-costing so that workable margins were met, setting out and sending quotations as well as overall project responsibility. Overall project responsibility consisted of identifying and leading an appropriate team of experts to ensure project timelines were met. Account Management I was responsible for ensuring that budgeted sales figures were met and reporting all relevant account information to the management team. By analysing customer forecasts I strived to manage these accounts in a pro-active manner. This involved communication on a monthly or weekly basis depending on individual customer requirements. By regular travel to Peri-dent’s client base worldwide, I actively promoted new product development with the aim of increasing the annual company turnover.
Perident LtdQuality Assurance Technican
Sep. 1992 - Sep. 1996This position provided a wide variety of experience in several areas involving both quality and production. My main duty was to ensure that the company’s products met the required specifications and to carry-out final Quality Acceptance Level checks on all goods despatched. I was also responsible for the upkeep of the quality system (ISO9001) and product specification system as well as auditing internal System Operating Procedures and external supplier sites. A particularly important role I undertook during this time was monitoring, analysing and responding to any customer/consumer complaints.
Perident LtdProduction Supervisor
Sep. 1991 - Sep. 1992This role included monitoring of the product figures, ensuring that targets were met and reporting to the Production Manager. I was also responsible for monitoring production waste and ensuring that GMP guidelines were adhered to.
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