HWMG - Hawaii-Western Management Group, Inc.Data Analyst II & Salesforce Administrator
Feb. 2021 - Mar. 2023Honolulu, Hawaii, United StatesIn-charge of continuous improvement and future-proofing efforts for the newly-implemented Salesforce CRM focused on Data Management, Governance and Analytics strategies, and automation of business process workflows in support of HMAA's growth and retention initiatives. Upskilled end users on use of automation tools and maintaining data integrity. Led ad hoc Big Data analysis and processing efforts in Operations. HWMG is a third-party administrator for Hawaii Medical Assurance Association (HMAA).